In Word 2002, Normal.dot is not created until you customize something. Then
you will be prompted to save Normal.dot on quitting Word (assuming you have
this prompt enabled). Up to that point the hard-coded settings stored
internally in the executable are used.
--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
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