Missing Office 2007 Activation Key

D

DoubleD62

I purchased a license for Office Home/Student 2007 in the spring, which was
preloaded on an HP Laptop by the manufacturer. The machine crashed last week
and had to be rebuilt from scratch. Now the Office suite products are asking
me for a Product Key, which I never received, and the counter is down to a
few uses. How can I find the key? The manufacturer is of no help.
 
B

Beth Melton

If your OEM is unwilling to cooperate with a new Product Key then contact
Microsoft and explain you contacted the OEM but they are refusing to help
and Microsoft should provide you with a new Product Key. Note that they may
charge a nominal key, around $10 USD.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email cannot be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Coauthor of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
 
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