Missing screen info

[Bill Ridgeway]

I have a Client with a problem with MS word (Office2000). The top part of
the screen (the lines Document 1 ..." and the toolbars) are missing so the
top of the screen is, literally the top of the page. Uninstalling and
re-installing makes no difference.

Can anyone suggest what may be the cause of this and, better still, suggest
a remedy.

Many thanks..

Bill Ridgeway
Computer Solutions

 

[Suzanne S. Barnhill]

See http://word.mvps.org/FAQs/AppErrors/MissingMenusEtc.htm for the missing
Menu Bar and toolbars. But if the title bar is actually missing as well,
then either the document is in Full Screen view or a Normal window has been
pushed up off the edge of the screen (I believe this can sometimes happen
when screen resolution is changed). In this case, you can right-click on the
Taskbar button for the window, choose Move, and use the Down arrow key to
move it down.

 

[Bill Ridgeway]

Thanks for that. Yes the title bar is missing but as it shown with Excel I
thought it highly unlikely that screen resolution was the cause and this has
been proved.
Any further ideas please?

Thanks.

Bill Ridgeway
Computer Solutions

 

[Suzanne S. Barnhill]

Did you try moving the window?