J
Jumex
I work at a computer helpdesk and we have to document all our calls, we have
a ticketing system that we use most of the time but every now and then it
goes down.
I am trying to create a backup system for when it goes down. The problem I
am runing in to is when when two people are on say record 1 the person that
saves first gets the information in there and the second person gets an error
saying the info in this form is newer then it was when you opened it, do you
want to save the current information, obviously if they say yes then the
first persons info is lost.
Is there a way to change access or my save button so that it will put the
info in the next empty record?
a ticketing system that we use most of the time but every now and then it
goes down.
I am trying to create a backup system for when it goes down. The problem I
am runing in to is when when two people are on say record 1 the person that
saves first gets the information in there and the second person gets an error
saying the info in this form is newer then it was when you opened it, do you
want to save the current information, obviously if they say yes then the
first persons info is lost.
Is there a way to change access or my save button so that it will put the
info in the next empty record?