Mouse cursor hourglassing in Word 2007

R

Rob

I am having a problem with the mouse cursor showing the loading circle when
the typing cursor blinks. Solid typing cursor - no loading circle; when
typing cursor the mouse cursor turns into the loading circle. I have turned
off printer sharing and am fully updated and am running Vista Ultimate 64
bit. My guess is that it has something to do with the print driver or print
spooler.
This gets REALLY annoying with it blinking back and forth.
Any suggestions? I have tried to stop the print spooler service to check if
that was the problem but can't get the service to stop.
Thanks in advance.
 
T

Terry Farrell

Is it a locally installed printer set as the Windows Default printer? If it
is, what happens if you start Word in Safe Mode. From Start, Run, type in

winword /a

and press enter. DO you still get the same behaviour?
 
R

Rob

Thanks for the reply. Tried Safe Mode and NO, Word acts normal( no
hourglassing). I have an HP laserjet locally with 64 bit drivers for Vista
and a Canon MFP with a print server running on the network.
 
T

Terry Farrell

It is unlikely to be the printer, but just in case, delete the Canon
networked printer to be certain (occasionally, networked printers can cause
this problem).

But this fault is more likely to be an incompatible third party add-in.
Typically, it could be a template add-in with macros attached and Symantec,
Adobe and Paperport are some examples of this.

See how to find add-ins

http://www.word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm

http://office.microsoft.com/en-us/assistance/HA011514521033.aspx
 
R

Rob

Not wanting to go through the hassle of a driver re-install, I checked ALL
add-ins, starting with COM. Nothing. So, I was sitting here getting ready to
nuke the network printer (a Canon MFP -MX700 model). Then I had an idea. The
locally attached printer (HP 1020) is the default, so I turned the network
printer on and made IT the default. Opened WORD and NO hourglassing. If the
network printer is default everything is fine but if local printer is default
Word hourglasses. I checked HP and Canon and I have their most up to date
drivers. Now what? I need to have the HP as default. I want to know WHY it is
doing this but would a potential work around be to put the HP (local printer)
 
T

Terry Farrell

Strange: I'd guessed it the other way around! It may be worth deleting the
and reinstalling the HP printer in case it is just partially corrupt. At
least you know it is the printer which is a major step forward.

Terry
 
D

Doug Taylor

Hi Guys,

I have also been having the same issue using Word 2007 and the cursor constantly blinking. Disabling the print spooler service works temporarily, but of course you need to enable it again to print, so not very convenient.

I am using a HP Laserjet 2600N which is also a networked printer, Windows 7 Professional and have the latest HP drivers from HP for Windows 7. The HP was set as my default printer. I set my CutePDF printer as the default printer, restarted Word and voila! no flashing. So it seems the networked printer drivers could be the source.

If this is the case, now all we need is a fix from the Printer companies or Microsoft. Thought you might appreciate my thoughts.

cheers
Doug.



Terry Farrell wrote:

Re: Mouse cursor hourglassing in Word 2007
17-Jan-09

Strange: I'd guessed it the other way around! It may be worth deleting the
and reinstalling the HP printer in case it is just partially corrupt. At
least you know it is the printer which is a major step forward.

Terry


Previous Posts In This Thread:

Mouse cursor hourglassing in Word 2007
I am having a problem with the mouse cursor showing the loading circle when
the typing cursor blinks. Solid typing cursor - no loading circle; when
typing cursor the mouse cursor turns into the loading circle. I have turned
off printer sharing and am fully updated and am running Vista Ultimate 64
bit. My guess is that it has something to do with the print driver or print
spooler.
This gets REALLY annoying with it blinking back and forth.
Any suggestions? I have tried to stop the print spooler service to check if
that was the problem but can't get the service to stop.
Thanks in advance.

Is it a locally installed printer set as the Windows Default printer?
Is it a locally installed printer set as the Windows Default printer? If it
is, what happens if you start Word in Safe Mode. From Start, Run, type in

winword /a

and press enter. DO you still get the same behaviour?

--
Terry Farrell - MSWord MVP


Thanks for the reply.
Thanks for the reply. Tried Safe Mode and NO, Word acts normal( no
hourglassing). I have an HP laserjet locally with 64 bit drivers for Vista
and a Canon MFP with a print server running on the network.

:

It is unlikely to be the printer, but just in case, delete the Canon networked
It is unlikely to be the printer, but just in case, delete the Canon
networked printer to be certain (occasionally, networked printers can cause
this problem).

But this fault is more likely to be an incompatible third party add-in.
Typically, it could be a template add-in with macros attached and Symantec,
Adobe and Paperport are some examples of this.

See how to find add-ins

http://www.word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm

http://office.microsoft.com/en-us/assistance/HA011514521033.aspx

--
Terry


Not wanting to go through the hassle of a driver re-install, I checked ALL
Not wanting to go through the hassle of a driver re-install, I checked ALL
add-ins, starting with COM. Nothing. So, I was sitting here getting ready to
nuke the network printer (a Canon MFP -MX700 model). Then I had an idea. The
locally attached printer (HP 1020) is the default, so I turned the network
printer on and made IT the default. Opened WORD and NO hourglassing. If the
network printer is default everything is fine but if local printer is default
Word hourglasses. I checked HP and Canon and I have their most up to date
drivers. Now what? I need to have the HP as default. I want to know WHY it is
doing this but would a potential work around be to put the HP (local printer)
on a print server?
Thank you very much for your help!
:

Re: Mouse cursor hourglassing in Word 2007
Strange: I'd guessed it the other way around! It may be worth deleting the
and reinstalling the HP printer in case it is just partially corrupt. At
least you know it is the printer which is a major step forward.

Terry



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