Moving multiple items from deleted to inbox error

[ChicagoPete]

I have an end-user w/Outlook 2007, when trying to move multiple items (8
emails) from the deleted items folder back to the inbox - he is propmted with
a message "Do you want to create a new item, this may take some time
etc....." If you click yes it generates a new email message with those 8
emails as attachments, if you click no - you just lost those emails and then
you have to go to recover deleted items to retrieve them. This happens
whether you highlight and drag or if you highlight and right-click and choose
move to folder.

Any help out there...???

Thanks

 

[Judy Gleeson \(MVP Outlook\)]

I think you may find running the command line switch to reset the folders
will fix it.
http://www.outlook-tips.net/howto/commandlines.htm

Regards

Judy Gleeson
MVP Outlook

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[ChicagoPete]

Judy,
I tried the switch you recommended but it did not cure my problem - this has
got to a bug in Outlook 2007...

 

[Judy Gleeson \(MVP Outlook\)]

Are you certain that all 8 items are emails? The message you see relates to
moving other types of items. eg Deleted Contacts or Meetings.


What happens if you try moving one or two?

Regards

Judy Gleeson
MVP Outlook

If you have 2 minutes I would appreciate some feedback through this survey
link.
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www.judygleeson.com
www.deskdoctors.com
Want to be more productive? Outlook 2003 user? Read "7 settings all Outlook
2003 users should change" at www.pragmatix.com.au

SOON!
launching in August 2008:
www.executiveassistantsonline.com

..

 

[ChicagoPete]

I'll double check, but I am pretty sure they were all emails, moving one at a
time works fine...

 

[ChicagoPete]

Judy,
Upon further review - this did seem to happen when trying to move 'mixed'
items (email and deleted appts etc.) So that answers the question but what is
the MS logic in creating a new email when trying to move items from one
folder to another???

Sorry it took so long to reply but I am not running Outlook 2007, only my
end-user. I think I'll stay with 2k3 for a while.

Thanks again for all your help!

 

[Judy Gleeson \(MVP Outlook\)]

It's a very powerful function when used intentionally. Some examples:

I get an email, but it needs to be Tasked to a colleague. I drag from Inbox
to Tasks, a new Task is made with all the details of the email in it, I
assign it and send it to the colleague.

I get an email about a seminar. It's not a meeting request but needs to be
in my Calendar. I drag it from the Inbox to the calendar and a new
Appointment is made. I then adjust the date and time and save it.



--

Regards

Judy Gleeson
MVP Outlook

If you have 2 minutes I would appreciate some feedback through this survey
link.
http://www.surveymonkey.com/s.aspx?sm=6BcZ_2fDS9y_2fwsicQUr5wGQQ_3d_3d


www.judygleeson.com
www.deskdoctors.com
Want to be more productive? Outlook 2003 user? Read "7 settings all Outlook
2003 users should change" at www.pragmatix.com.au

SOON!
launching in August 2008:
www.executiveassistantsonline.com

..

 

[ChicagoPete]

We all know our users don't always find the 'intentional' method of using
functions in MS products! ;-)
Thanks for your insights...

 

[Judy Gleeson \(MVP Outlook\)]

That's exactly right! Software would be so much better if people didn't try
to use it.

Regards

Judy Gleeson
MVP Outlook

If you have 2 minutes I would appreciate some feedback through this survey
link.
http://www.surveymonkey.com/s.aspx?sm=6BcZ_2fDS9y_2fwsicQUr5wGQQ_3d_3d


www.judygleeson.com
www.deskdoctors.com
Want to be more productive? Outlook 2003 user? Read "7 settings all Outlook
2003 users should change" at www.pragmatix.com.au

SOON!
launching in August 2008:
www.executiveassistantsonline.com

..