MS Groove Workspace Problem

[Rich Cowgill]

Over the last couple of weeks, our Groove Account, which is frequented by about 12 workers, has been acting up. Specifically, we have had exisitng members lose portions of their workspaces or others attempting to set up other PCs download workspaces and those downloads complete but with missing sections in said workspaces. In other words, a workspace loads up but is missing one or two sections out of 4 or 5.... We all have product license keys and the program itself comes right up...About half our group is experiencing these problems and they seem to be spreading... help!


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[Gregg Johnston [MSFT]]

Hi Rich,

How big are your spaces? If they are over 2 GB or approaching 2 GB then
that will keep them from synchronizing and downloading correctly. Also, what
version are the spaces? If they are 3.0 or lower, you may want to consider
creating a new 2007 space and moving your data to this new space.

Gregg

 

[Rich Cowgill]

Thanks for your response. Our spaces are later than 3.0, but one or two (out of 9) are approaching 2 Gb... would that effect the synchronization of the other spaces as well (reason I ask is that other, smaller spaces are not fully loading also)... Thanks again,

Rich



Gregg Johnston [MSFT] wrote:

Hi Rich,How big are your spaces?
15-Dec-09

Hi Rich

How big are your spaces? If they are over 2 GB or approaching 2 GB the
that will keep them from synchronizing and downloading correctly. Also, wha
version are the spaces? If they are 3.0 or lower, you may want to conside
creating a new 2007 space and moving your data to this new space

Greg

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[Jenay]

I'm having the same problem. The account is downloading the Calendar, but
not the files, so she can't do anything. I have Version 4. Worskspace is
about 9 GB. Only have 1 user out of 10 that this is doing it to. I ran a
GrooveClean, gave her a new account, still the same result. Thanks for any
help.