MS Office 2007 Ultimate - Urgent Question - Please Help!!

D

DaGmen

I am running MS office ultimate 2007 on a Windows Vista Business Dell Laptop.

I am having an issue where Office 2007 keeps creating the following file
folders everywhere on my C drive. Folders created: "Outlook Calendar" and
"Outlook Contacts". Everytime I use any office application to save a document
into a folder on my C drive, Office 2007 autmatically creates the above two
folders in that same location. I keep deleting these folders but they get
recreated? This is driving me nuts!! I have these folders all over my C
drive. Please tell me how to stop this?

Thanks to all that reply!
 
B

Beth Melton

The only cure is to uninstall Office 2000. Seriously, that's what is causing
it, not Office 2007. Unfortunately you either have to live with it, knowing
that at least only two will be created in the folder, or uninstall Office
2000. As I'm sure you've found, every attempt to delete the folders results
in immediate repopulation.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
https://mvp.support.microsoft.com/profile/Melton

What is a Microsoft MVP? http://mvp.support.microsoft.com/gp/mvpfaqs
 
D

DaGmen

I never installed office 2000 on this machine. Office 2007 is th eonly
version I have ever installed on this machine.
 
D

DaGmen

The only thing I see in the list is "Microsoft Office 2003 Web components" I
dont see any entries that say "office 2000"? Any other ideas?
 
M

Mary Sauer

An addin might cause this. On Dell computers and Office 2003 it was
*OutlookAddin* by Cyberlink. If this add-in is installed, delete it.
 
D

DaGmen

Yeah i dont see any entry in the program list that states "cyberlink", any
other ideas?
Thanks for your help!
 
G

Gordon

DaGmen said:
Yeah i dont see any entry in the program list that states "cyberlink", any
other ideas?
Thanks for your help!
Click to expand...

have you looked in the Add-ins page in Outlook?
 
B

Beth Melton

Look in Add/Remove Programs for something along the lines of "Outlook
Add-in" and uninstall it.

Interestingly, I had this add-in installed on my Dell as well and it was
causing all sorts of issues such as delay in typing and an odd repeating
appointment bug in Outlook. I didn't encounter the empty folders bug until
after installing the Proofing Tools from Office 2000 and that was long after
I uninstalled the Outlook Add-in. Now I'm wondering if the two were related
in some way??

If uninstalling the add-in resolves the issue please post back and let us
know -- especially if I need to change my 'mental notes' on this one. :)

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
https://mvp.support.microsoft.com/profile/Melton

What is a Microsoft MVP? http://mvp.support.microsoft.com/gp/mvpfaqs
 
D

DaGmen

I tired to remove the add-in but I am getting a registry error and it will
not let me remove it? What now?
 
B

Beth Melton

Did you exit all Office applications prior to trying to uninstall it? If
not, restart your computer, make sure all Office apps are closed, and then
try uninstalling it.

If that isn't it, what is the error message you are encountering?

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
https://mvp.support.microsoft.com/profile/Melton
What is a Microsoft MVP? http://mvp.support.microsoft.com/gp/mvpfaqs

Guides for the Office 2007 Interface:
http://office.microsoft.com/en-us/training/HA102295841033.aspx
 
D

DaGmen

Well in order to remove the Add-in I have to be inside of MS Outlook, right?
The trust center menu is located in the outlook menu? Unless there is another
method?

This is the error message I am getting, when I try to remove it:
"The connected state of office Add-Ins registered in HKEY_LOCAL_MACHINE
cannot be changed"

Thanks!
 
D

DaGmen

I cannot do that from the Add/Remove in the control panel. The Add-ins are
only shown in the "Trust Center" menu inside of Outlook. The Add-ins are not
listed in the "Add/Remove programs" in the control panel, I even tried
"change" on the MS office 2007 Install to see if I could remove the Add-Ins
from there, but they are not shown there either.
 
D

DaGmen

Ok Finally the problem has been resolved!!

I was able to remove the "cyberlink" outlook Add-In by running outlook 2007
as Administrator. After I removed the Add-In I restarted Outlook 2007 and
saved a document into a folder and the annoying folders were no longer
created!! Relief at long last!!!

Thanks to all the folks that helped out on this one!!
 
B

Beth Melton

Well, what do you know?? I'd say the thanks goes to Mary for the Outlook
Add-in suggestion. :)

I'm still puzzled as to why this didn't show up until after I installed the
Office 2000 proofing tools or why it disappeared after uninstalling them.
Although I unregistered the DLL instead of uninstalling it (on my computer
it is listed in Add/Remove Programs) so perhaps there's still a remnant of
the add-in that caused the behavior. What I do know is I have no desire to
recreate the issue in order to find out the exact cause. It caused other
issue for me. The delay in typing and reoccurring appointment annoyances
were enough for me! I'm just thankful the folder creation issue didn't occur
at the same time. I may have ended up throwing my laptop out the window. LOL

In any event, I'm glad to hear you have the issue resolved and thanks for
the update.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
https://mvp.support.microsoft.com/profile/Melton
What is a Microsoft MVP? http://mvp.support.microsoft.com/gp/mvpfaqs

Guides for the Office 2007 Interface:
http://office.microsoft.com/en-us/training/HA102295841033.aspx
 
Top