MS Office always states "not responding" MSWord, PPT, etc

J

juniorjohn

Every time I try to "Save As", I get the message "programme is not
responding". This happens for Word, Poweroint, excel, etc

HELP, please!!
 
D

Dawn Crosier

I'll bet you got the latest security patch installed. Uninstall
KB908531 for right now. Microsoft is working on a fix, but in some
cases it causes the problems you describe.

To uninstall:

Start, Settings, Control Panel / Add Remove Programs / Click the
checkbox for "Show Updates"

--
Dawn Crosier
Microsoft MVP
"Education Lasts a Lifetime"

This message is posted to a newsgroup. Please post replies and
questions to the newsgroup so that others can learn as well.
 
B

BallToFeet

Hi Guys,

According to Windows Update, I did install this update and am having these
issues. However, under Add/Remove Programs, the Updates are listed, but
listed as only "Updates" with the addendum "This update cannot be removed" -
any ideas? I'm thinking I might have to do a system restore, though I'd
prefer not to.



Tom [Pepper] Willett said:
Dawn: Do we know for sure that MS is working on a fix?


--
Tom [Pepper] Willett
Microsoft MVP - FrontPage
FrontPage Support: http://www.frontpagemvps.com/
----------
Dawn Crosier said:
I'll bet you got the latest security patch installed. Uninstall KB908531
for right now. Microsoft is working on a fix, but in some cases it causes
the problems you describe.

To uninstall:

Start, Settings, Control Panel / Add Remove Programs / Click the checkbox
for "Show Updates"

--
Dawn Crosier
Microsoft MVP
"Education Lasts a Lifetime"

This message is posted to a newsgroup. Please post replies and
questions to the newsgroup so that others can learn as well.
Click to expand...
Click to expand...
 
B

Barry Watzman

System restore did not fix the problem, so don't waste your time
(although I'm puzzled as to why, but I tried and so did some other people).

It should be removeable.

Hi Guys,

According to Windows Update, I did install this update and am having these
issues. However, under Add/Remove Programs, the Updates are listed, but
listed as only "Updates" with the addendum "This update cannot be removed" -
any ideas? I'm thinking I might have to do a system restore, though I'd
prefer not to.



:

Dawn: Do we know for sure that MS is working on a fix?


--
Tom [Pepper] Willett
Microsoft MVP - FrontPage
FrontPage Support: http://www.frontpagemvps.com/
----------
I'll bet you got the latest security patch installed. Uninstall KB908531
for right now. Microsoft is working on a fix, but in some cases it causes
the problems you describe.

To uninstall:

Start, Settings, Control Panel / Add Remove Programs / Click the checkbox
for "Show Updates"

--
Dawn Crosier
Microsoft MVP
"Education Lasts a Lifetime"

This message is posted to a newsgroup. Please post replies and
questions to the newsgroup so that others can learn as well.


Every time I try to "Save As", I get the message "programme is not
responding". This happens for Word, Poweroint, excel, etc

HELP, please!!
Click to expand...
Click to expand...
Click to expand...
 
D

Dawn Crosier

There is now a KB article (http://support.microsoft.com/kb/918165)
addressing the issues that customers are reporting with MS06-015. It
provides information on the cause and what the customer can do to
eliminate
the problems they're seeing without removing the security update.

--
Dawn Crosier
Microsoft MVP
"Education Lasts a Lifetime"

This message is posted to a newsgroup. Please post replies and
questions to the newsgroup so that others can learn as well.

Tom [Pepper] Willett said:
Dawn: Do we know for sure that MS is working on a fix?


--
Tom [Pepper] Willett
Microsoft MVP - FrontPage
FrontPage Support: http://www.frontpagemvps.com/
----------
Dawn Crosier said:
I'll bet you got the latest security patch installed. Uninstall
KB908531 for right now. Microsoft is working on a fix, but in some
cases it causes the problems you describe.

To uninstall:

Start, Settings, Control Panel / Add Remove Programs / Click the
checkbox for "Show Updates"

--
Dawn Crosier
Microsoft MVP
"Education Lasts a Lifetime"

This message is posted to a newsgroup. Please post replies and
questions to the newsgroup so that others can learn as well.
Click to expand...
Click to expand...
 
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