MS Word 2003 looses critical documents even after applying KB83000

T

thesisWriter

I am running MS XP operating system and MS word 2003 becomes unresponsive when typing in a document. Task manager confirms word is unresponsive.
Document changes are lost permanently, requiring retype.

I have applied KB83000 but Word still hangs.

One post here said to check disk space. I have 3.6GB free on C: and 8GB free on D:
Have 1GB RAM, 1.5GB total page file size allocated for virtual memory.
My questions are:
1) How much space do I need for Word to not crash?
2) Does MS word 2002 have the same problem? I have tried reverting back to it, however it complains "There are no character files installed. Please run MS office Assistance in maintenance mode to install one". Help provided nothing useful on "character file". What is Character file and will running 2002 word solve my problem?
 
R

Raghu Prakash

Hi ThesisWriter,

" There are no Office Assistant character files present" error
message when you start an Office 2003 program
CAUSE
This problem may occur when all the following conditions are true:
You have Microsoft Office 2003 programs and either Microsoft Office XP or
Microsoft Office 2000 programs installed on the same computer.
You start an Office 2000 or Office XP program first.
The Office Assistant is active in the Office 2000 or in the Office XP
program.
You start, and then quit an Office 2003 program.
You start an Office 2003 program a second (or subsequent) time.

Microsoft Knowledge Base Article - 837825
http://support.microsoft.com/?kbid=837825

Please let me know has this helped You...
Thank you...
Raghu...
This posting is provided "AS IS" with no warranties, and confers no rights.
 
B

Beth Melton

I'd say your resources are not the issue. There are a number of
possibilities, since it occurs when you are typing, but the primary
causes could be a corrupt AutoCorrect file or perhaps a macro.

First rule out your AutoCorrect file. Go to Tools/AutoCorrect options
and turn off "Replace as you type" and see if the error continues to
occur. If so then start Word in Safe mode, hold Ctrl while starting
Word, in order to rule out customizations and macros.
--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


thesisWriter said:
I am running MS XP operating system and MS word 2003 becomes
Click to expand...
unresponsive when typing in a document. Task manager confirms word is
unresponsive.
Document changes are lost permanently, requiring retype.

I have applied KB83000 but Word still hangs.

One post here said to check disk space. I have 3.6GB free on C: and 8GB free on D:
Have 1GB RAM, 1.5GB total page file size allocated for virtual memory.
My questions are:
1) How much space do I need for Word to not crash?
2) Does MS word 2002 have the same problem? I have tried reverting
Click to expand...
back to it, however it complains "There are no character files
installed. Please run MS office Assistance in maintenance mode to
install one". Help provided nothing useful on "character file". What
is Character file and will running 2002 word solve my problem?
 
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