MS Word 2007 will not shut down with out generating an error

[RHotzer]

Have MS Word 2007 installed on Vista 32 operating system. It opens fine and
saves docs but always generates an error when attempting to exit. Also the
options menu will not work; it opens but can't navigate/select anything.
Have already uninstalled Office 2007 and run the removal tool provided by
Microsoft and reinstalled it to no avail. When the error occurs it generates
a report and sends it but no solution is available. All the other Office
applications work fine. All the Microsoft updates have been downloaded and
installed.

Any help would be appreciated.

 

[Kristi]

Have MS Word 2007 installed on Vista 32 operating system. It opens fine and
saves docs but always generates an error when attempting to exit. Also the
options menu will not work; it opens but can't navigate/select anything.
Have already uninstalled Office 2007 and run the removal tool provided by
Microsoft and reinstalled it to no avail. When the error occurs it generates
a report and sends it but no solution is available. All the other Office
applications work fine. All the Microsoft updates have been downloaded and
installed.

Any help would be appreciated.

 

[Kristi]

I too have this problem however, it affects Word, Outlook, and Publisher.
Office Pro 2007, Vista Ultimate (32).

 

[Terry Farrell]

You either have an incompatible HP printer driver or a corrupt Word Data key
in the registry.

Run Regedit and navigate to the DATA key, whist DATA is selected, press
Delete. Word will automatically regenerate a new key when it is restarted.

If you have an HP printer driver, try switching to a different printer and
test again.

 

[Terry Farrell]

That's a symptom of the Word Data Key becoming corrupt - usually because
Word has been running when updates are run. Run Regedit and navigate to the
DATA key. With DATA selected, press Delete. Word will automatically recreate
a new key when it is restarted.

HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Word\Data