MS Word for Windows has encountered a problem and needs to close

M

martylef

Whenever I open word, I get the error message, "MS Word
for Windows has encountered a problem and needs to
close." It then asks me if I want to send an error report
and the program closes. I tried rebooting several times
and have uninstalled and reinstalled the program. Any
suggestions??
 
T

TF

Marty

Try the following FAQ for help:
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm



: Whenever I open word, I get the error message, "MS Word
: for Windows has encountered a problem and needs to
: close." It then asks me if I want to send an error report
: and the program closes. I tried rebooting several times
: and have uninstalled and reinstalled the program. Any
: suggestions??
 
G

Geckojed

I am having this same problem. I have tried the suggestions in the link that was provided. I was able to open word with winword.exe /a but I have not been able to do anything about renaming the Normal.dot file... because I can't find it ANYWHERE. What can I do

If anyone knows, please let me know!
 
S

Suzanne S. Barnhill

If you're using Windows XP, Normal.dot is in a hidden folder. You have to
set the Windows Folder Options to view hidden files and folders.



Geckojed said:
I am having this same problem. I have tried the suggestions in the link
Click to expand...
that was provided. I was able to open word with winword.exe /a but I have
not been able to do anything about renaming the Normal.dot file... because I
can't find it ANYWHERE. What can I do?
 
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