Multiple Office XP Professional activation.

D

Drew Borrett

I run two “sole trader†businesses, and use a different PC for each of them.
For reasons not pertinent to this post, I have replaced these PCs a number of
times over the last few years.

I have two licensed copies of Office XP Professional, one for each business.

I have just replaced both PCs again, and run into a problem with activating
Office XP Professional – but not the Publisher element – on both PCs.

Activation on both PCs is being refused on the grounds that I have already
installed the two licences previously, which is of course correct. Whilst I
believe that I have kept within the spirit of the licensing agreement since
the licences have been used in series, not in parallel, on successive PCs, I
understand the logic of the rejection of the activations.

Am I going to have to buy two new licences, or is it possible to buy
additional licences online at a lower price?

Thank you.
 
B

Beth Melton

If Office came preinstalled on the computers (OEM version) then the
license is non-transferable. If you purchased a retail copy of Office
then you should call Microsoft and explain the situation to them.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
 
S

sgstandre

I have similar problem. What is the telephone number to call Microsoft reg.
this? I don't want to call the official support line @$35 a pop... There must
be some other number to call for quick questions like that... Please advise.
Thanks.

André
 
J

JoAnn Paules [MVP]

"Similar" problems may not be similar at all. And most questions are
answered here for free - with adequate information from the poster.

--

JoAnn Paules
MVP Microsoft [Publisher]
 
J

JoAnn Paules [MVP]

No snide tone - except in your mind.

Not everyone's questions can be answered. And I already had that page
bookmarked. My point was that if you don't give enough information, we
cannot give you the proper answer. Not everyone's question regarding
activation is dealt with my the number on that site.

--

JoAnn Paules
MVP Microsoft [Publisher]
 
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