Multiple users

J

JHiggins50

Why would Microsoft do this. Windows allows for different user account
log-ins ( i.e., me and my wife) yet when I try to set up Outlook email while
in her user account, Outlook imports my whole Outlook profile. This seems to
defeat the whole concept of different Windows user accounts. Are you sure
about this Brian?
 
B

Brian Tillman

JHiggins50 said:
Why would Microsoft do this.
Click to expand...

Microsoft didn't do it. Your ISP did by allowing a single mailbox on the
server for two different addresses. You really only have one ISP account
and the two addresses are simply aliases of each other. What I suspect is
that the account is based on ISP username/password, not email address. To
confirm or refute this suspicion, tell me if you log on to the ISP using a
username that matches your email address or not. If so, then you each have
a distinct ISP account and your mail should so to different mailboxes on the
server. If not, then that's why: the ISP is fooling you into thinking you
have distinct mail addresses when in fact you don't.
Windows allows for different user account
log-ins ( i.e., me and my wife) yet when I try to set up Outlook
email while in her user account, Outlook imports my whole Outlook
profile.
Click to expand...

No it doesn't. If you're talking about your PST, that's different than your
profile. Don't reference your PST in her profile. Create a new PST just
for her.
 
J

JHiggins50

I am running Windows XP Pro. My email address goes [email protected], and my
wife's email address goes [email protected]. The ISP allows 5 email address per
subscription. And my wife's email address is under my subscription. I don't
know if my ISP uses one mailbox per address or not. When she logs into her
Windows User account and we try to set up Outlook for her, a Microsoft wizard
takes over (w/o letting you stop it.) The wizard brings in my (husband's
Windows user account) whole PST file (contacts, inbox, sent mail, etc.) Upon
inspecting her Outlook settings using tools, it is apparent the wizard
duplicated my settings in her account. It puts my user name and password in
automatically. If I then replace these settings under tools with her user
name (the same as HER email address) and Her password, Outlook will see Her
email, but undesireably, My Outlook system sees her email as well! When I
delete my stuff in Her Outlook system, it deletes it in Mine. We don't want
to read each other's email and we would like two different PST files. Are you
saying that is not possible? Am I doing something wrong?
 
B

Brian Tillman

JHiggins50 said:
I am running Windows XP Pro. My email address goes [email protected],
and my wife's email address goes [email protected]. The ISP allows 5
email address per subscription. And my wife's email address is under
my subscription. I don't know if my ISP uses one mailbox per address
or not.
Click to expand...

It's easy to find out. Have someone (or you yourself) send mail to either,
but not both, addresses. Use RoadRunner's web interface to access the
inbox. If you log into the account of the person not addressed in the
message and you still see the message, the mailboxes are not separate. If
you see it only from the account to which it was addressed, then they're
separate. Let me know and we can pursue the rest from there.
 
J

JHiggins50

Okay, I sent an email from my Outlook to my wife's email address. Then I
logged onto my Roadrunner account using webmail and the test email to her was
not there. I then re-logged in to Roadrunner webmail using my wife's user
name and password and the test email was there. I guess that means Roadrunner
uses separate mailboxes for each of us? Where do we go from here? I really
appreciate your help BTW. At this point my wife has a seperate Windows XP
user account but I deleted my previous attempts to set up Outlook for her. As
I've said, if I try to set up Outlook for her a wizard automatically pulls my
Outlook stuff in to her account.
 
B

Brian Tillman

JHiggins50 said:
Okay, I sent an email from my Outlook to my wife's email address.
Then I logged onto my Roadrunner account using webmail and the test
email to her was not there. I then re-logged in to Roadrunner webmail
using my wife's user name and password and the test email was there.
I guess that means Roadrunner uses separate mailboxes for each of us?
Click to expand...

It would appear than way, yes.
Where do we go from here?
Click to expand...

One thing I forgot to ask: what's your version of Outlook? The remainder of
this assumes Outlook 2003, but it should be close to what you see, unless
you'[re using Outlook 2000 in Internet Mode Only. Then all bets are off
because I'm unfamiliar with that and someone else will need to describe it.
As I've said, if I try
to set up Outlook for her a wizard automatically pulls my Outlook
stuff in to her account.
Click to expand...

Have your wife log into Windows. Then click Start>Control Panel>User
Accounts>Mail>Show Profiles>Add. You should see no profiles here as of yet.
Your profile should be in another part of the registry. (This is what
puzzles me from your past description.) Enter a profile name for her.
Click OK. Now select the "View or change existing e-mail accounts" button
and click Next. Click the "New Outlook Data File" button toward the bottom.
Select the PST type and click OK. You should get a browser window. It
should show a folder in her Windows folder tree. If not, browse to some
folder there. Name the PST what you wish and click OK. You'll now get
"Create Microsoft Personal Folders" dialogue window. Give the Personal
Folders the display name you wish and click OK or accept the default by
clicking OK.

You should now be back at the "E-mail Accounts" window. There should be an
empty area for accounts (since no accounts have been added yet) and an Add
button on the right. Click Add. Choose the account type (POP3, probably)
and click Next. Fill in the information as appropriate, making sure you
authenticate to the outgoing server if need be (More Settings>Outgoing
Server) and click Next. Click Finished. You should now be back at the
"Mail" applet window showing the profile. If yours appears there also,
choose the "Prompt for a profile to be used" button and click OK. Now let
her start Outlook and see what happens. Let us know, as well. Good luck.
 
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