my 2003 outlook does not work. all shortcuts have been tried

D

David

I tried to open it in different ways by searching all outlook files to see
what would open the program but i could not find anything to work.
 
D

Diane Poremsky

outlook.exe is the one you need... what happens when you try? Did you try
Help, Detect and Repair from another office application?
 
D

David

I get a Error message saying Error1327, invalid drive:F\

I don't have a drive F to have that problem. I'm trying to locate what to do
now.
 
D

DL

Was it working before?

David said:
I get a Error message saying Error1327, invalid drive:F\

I don't have a drive F to have that problem. I'm trying to locate what to
do
now.
Click to expand...
 
D

David

I changed the CD drive letter to F and it is now gathering information to
fix. I hope. You are suppose to load the office CD to fix this right or does
it fix itself internally?
I had 4 files come up in search for outlook exe and none of them worked.
They were all dead. Had 8 digits with numbers after the program name like
106351DB, a prefetch file, 2416079F, another prefetch file 106351DB, the
shortcut itself then a file called outlook with the outlook icon.
 
D

DL

If you had 4 seperate instance of outlook.exe on your hard drive, something
is seriously wrong with your installation - assuming you havent added HD's
from other PC's
 
D

David

Outlook was working yesterday.

I just got a message on fixing off of Excel like you said and it is not able
to fix. It just stops gathering information.
 
D

David

It just says failed

David said:
I changed the CD drive letter to F and it is now gathering information to
fix. I hope. You are suppose to load the office CD to fix this right or does
it fix itself internally?
I had 4 files come up in search for outlook exe and none of them worked.
They were all dead. Had 8 digits with numbers after the program name like
106351DB, a prefetch file, 2416079F, another prefetch file 106351DB, the
shortcut itself then a file called outlook with the outlook icon.
Click to expand...
 
D

David

2 of them are PF files and one is an application file. I just did the search
again and it dropped the shortcut file. It didn't come up with it this time.
 
A

Ace Fekay [MVP]

In
DL said:
If you had 4 seperate instance of outlook.exe on your hard drive,
something is seriously wrong with your installation - assuming you
havent added HD's from other PC's
Click to expand...

Possibly from double clicking on it four times trying to get it running?

Ace
 
A

Ace Fekay [MVP]

In
David said:
I tried to open it in different ways by searching all outlook files
to see what would open the program but i could not find anything to
work.
Click to expand...

To better assist, can you elaborate on how the Outlook mail account is
configured, such is it an Exchange account, POP3 or IMAP4? If Exchange, is
this a corporate worktstation or a home desktop? Also if Exchange, are you
using a PST? If so, what drive letter is the path pointing to (C:, D:, etc)?
If you are using a PST, that info can be found by clicking File, then chose
Data Management. Does the drive that it is pointing to current exist or
offline or perhaps a shared drive on the network file server?

If this was working prior to this issue, what happened right before it
started ocurring? Was something installed or uninstalled such as an app, a
new harddrive, CDROM? Is there a USB drive connected?

Are you logged on using the same user account as before the issue occured?

--
Regards,
Ace

This posting is provided "AS-IS" with no warranties or guarantees and
confers no rights.

Ace Fekay, MCSE 2003 & 2000, MCSA 2003 & 2000, MCSE+I, MCT,
MVP Microsoft MVP - Directory Services
Microsoft Certified Trainer

Infinite Diversities in Infinite Combinations
 
D

David

it is a pop3 account on a home computer

Ace Fekay said:
In

To better assist, can you elaborate on how the Outlook mail account is
configured, such is it an Exchange account, POP3 or IMAP4? If Exchange, is
this a corporate worktstation or a home desktop? Also if Exchange, are you
using a PST? If so, what drive letter is the path pointing to (C:, D:, etc)?
If you are using a PST, that info can be found by clicking File, then chose
Data Management. Does the drive that it is pointing to current exist or
offline or perhaps a shared drive on the network file server?

If this was working prior to this issue, what happened right before it
started ocurring? Was something installed or uninstalled such as an app, a
new harddrive, CDROM? Is there a USB drive connected?

Are you logged on using the same user account as before the issue occured?

--
Regards,
Ace

This posting is provided "AS-IS" with no warranties or guarantees and
confers no rights.

Ace Fekay, MCSE 2003 & 2000, MCSA 2003 & 2000, MCSE+I, MCT,
MVP Microsoft MVP - Directory Services
Microsoft Certified Trainer

Infinite Diversities in Infinite Combinations
Click to expand...
 
A

Ace Fekay [MVP]

In
David said:
it is a pop3 account on a home computer
Click to expand...

POP3, ok. But that's all the info you can remember such as you nothing else
happened? Virus? Change anything?

Do you have the Office 2003 CDROM? If so, run the Office setup and choose
Repair. It will keep your current email client configuration when you do.
Don't forget to install SP3 afterwards.

Ace
 
D

David

Thanks for the info. I went in and deleted all of the processes running on
outlook, which there were many and it unlocked and started running again.
Thanks for reminding me about SP3 to update. I forgot about it. Thanks again,
David.
 
A

Ace Fekay [MVP]

In
David said:
Thanks for the info. I went in and deleted all of the processes
running on outlook, which there were many and it unlocked and started
running again. Thanks for reminding me about SP3 to update. I forgot
about it. Thanks again, David.
Click to expand...

Good to hear things are back to normal. :)

Ace
 
Top