my contacts in office 2007 are not listing as an address book

R

Riskblue

Contacts are all listed in outlook, but when I open a new email to send and
click on the 'To' button nothing is listed. I assume some setting is
unchecked somewhere but can't find anything. I'm not technical but any help
would be appreciated.
 
R

Russ Valentine [MVP-Outlook]

It appears you have not yet configured the Outlook Address Book Service for
you profile. Have you?
 
C

CWH

How do you configure the Outlook Address Book Service?

Russ Valentine said:
It appears you have not yet configured the Outlook Address Book Service for
you profile. Have you?
--
Russ Valentine
[MVP-Outlook]
Riskblue said:
Contacts are all listed in outlook, but when I open a new email to send
and
click on the 'To' button nothing is listed. I assume some setting is
unchecked somewhere but can't find anything. I'm not technical but any
help
would be appreciated.
 
R

Russ Valentine [MVP-Outlook]

http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
The path used in Outlook 2007 is Tools > Accounts > Address Book Tab.

--
Russ Valentine
[MVP-Outlook]
CWH said:
How do you configure the Outlook Address Book Service?

Russ Valentine said:
It appears you have not yet configured the Outlook Address Book Service
for
you profile. Have you?
--
Russ Valentine
[MVP-Outlook]
Riskblue said:
Contacts are all listed in outlook, but when I open a new email to send
and
click on the 'To' button nothing is listed. I assume some setting is
unchecked somewhere but can't find anything. I'm not technical but any
help
would be appreciated.
 
C

CWH

Thank you for your helpfulness Russ. That solved the problem but now I am
having an additional problem. I used the KB287563 to solve the problem. Now
when I use a contact to select the email address and send the message the
outlook tries to send the message continuously. I had it go for over 2000
tries and had to use end process to get it to stop. If I type the exact same
email address in by hand the message sends with out a problem. I created a
new contact for myself and sent the message using the new contact and the
message sends fine. Is there a way to fix the other contacts?

Thanks,

Cecil

Russ Valentine said:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
The path used in Outlook 2007 is Tools > Accounts > Address Book Tab.

--
Russ Valentine
[MVP-Outlook]
CWH said:
How do you configure the Outlook Address Book Service?

Russ Valentine said:
It appears you have not yet configured the Outlook Address Book Service
for
you profile. Have you?
--
Russ Valentine
[MVP-Outlook]
Contacts are all listed in outlook, but when I open a new email to send
and
click on the 'To' button nothing is listed. I assume some setting is
unchecked somewhere but can't find anything. I'm not technical but any
help
would be appreciated.
 
R

Russ Valentine [MVP-Outlook]

Depends on what's wrong with them. How did you migrate the data? Sounds like
you didn't create them in a way that resolved the electronic addresses. If
you simply open and save one of your existing Contacts, can you then send a
message to that Contact?

--
Russ Valentine
[MVP-Outlook]
CWH said:
Thank you for your helpfulness Russ. That solved the problem but now I am
having an additional problem. I used the KB287563 to solve the problem.
Now
when I use a contact to select the email address and send the message the
outlook tries to send the message continuously. I had it go for over 2000
tries and had to use end process to get it to stop. If I type the exact
same
email address in by hand the message sends with out a problem. I created
a
new contact for myself and sent the message using the new contact and the
message sends fine. Is there a way to fix the other contacts?

Thanks,

Cecil

Russ Valentine said:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
The path used in Outlook 2007 is Tools > Accounts > Address Book Tab.

--
Russ Valentine
[MVP-Outlook]
CWH said:
How do you configure the Outlook Address Book Service?

:

It appears you have not yet configured the Outlook Address Book
Service
for
you profile. Have you?
--
Russ Valentine
[MVP-Outlook]
Contacts are all listed in outlook, but when I open a new email to
send
and
click on the 'To' button nothing is listed. I assume some setting is
unchecked somewhere but can't find anything. I'm not technical but
any
help
would be appreciated.
 

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