My email will not open XP Pro

A

Anon

I get the following message when I try to open Mocrosoft Office
Outlook11.0.6353.0
"Cannot start Microsoft Office Outlook. Unable to open the Outlook window.
The set of folders could not be opened. The server is not available. Contact
your administrator if tthis condition persists."
 
L

Lanwench [MVP - Exchange]

Anon said:
I get the following message when I try to open Mocrosoft Office
Outlook11.0.6353.0
"Cannot start Microsoft Office Outlook. Unable to open the Outlook
window. The set of folders could not be opened. The server is not
available. Contact your administrator if tthis condition persists."
Click to expand...

Are you trying to connect to an Exchange mailbox? Do you have connectivity
to the server?
 
A

Anon

I contacted my ISP who suggested I contact microsoft. We opened an Outlook
express account and tried to send to my Office Outlook address, This message
came up:The message could not be sent because one of the recipients was
rejected by the server. The rejected e-mail address was 'phod@
bigpond.net.au'. Subject '', Account: 'pop-server.bigpond.net.au', Server:
'mail-hub.bigpond.net.au', Protocol: SMTP, Server Response: '501 illegal
address syntax', Port: 25, Secure(SSL): No, Server Error: 501, Error Number:
0x800CCC79.
 
L

Lanwench [MVP - Exchange]

Anon said:
I contacted my ISP who suggested I contact microsoft. We opened an
Outlook express account and tried to send to my Office Outlook
address, This message came up:The message could not be sent because
one of the recipients was rejected by the server. The rejected e-mail
address was 'phod@ bigpond.net.au'. Subject '', Account:
'pop-server.bigpond.net.au', Server: 'mail-hub.bigpond.net.au',
Protocol: SMTP, Server Response: '501 illegal address syntax', Port:
25, Secure(SSL): No, Server Error: 501, Error Number: 0x800CCC79.
Click to expand...

That isn't related to your ability/inability to open Outlook successfully.
Can you re-create your e-mail profile in control panel, mail?
 
L

Lewis Rosenberg

We had the same error running Outlook 2003 on Exchange Server 2003 on Windows
Server 2003 after applying some MS-Windows Server patches. It appears that
one of these patches removed an "A" record from our DNS server. We added
back the DNS record and all is fine.

Try pinging the e-mail server. If you can ping by IP address, but not by
server name, this might be the problem.
 
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