My email will send but not receive (Error 0x80048002)

I

Ian Dangerfield

Tried reinstalling it. Thenm lost all my old emails and folder (cry) :(

If you can help me i would be forever greatful
 
R

Roady [MVP]

You are not providing any information to work with.
Reinstalling Outlook doesn't delete any Outlook data just like reinstalling
Word doesn't delete all your Word documents.
Start again from the beginning and tell us exactly what you did with what.
 
H

Hal Hostetler [MVP P/I]

0x80048002: 'This task was cancelled before it was completed.'

This kind of error is very often the result of an AntiVirus application
setup to scan email that has developed a problem (most of the reports of
this error that I've seen indicate Norton products). Are you running
AntiVirus and, if so, is it setup to scan your email? Roady is absolutely
correct, re-installing Outlook will NOT delete any existing Outlook data.

Hal
--
Hal Hostetler, CPBE -- [email protected]
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com
 
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