My emails are getting marked as junk

[Max]

I'm sending out a mass email to a client list, but Outlook's junk email
catcher is sending them to the junk folder. How do I get around this?

-Max

 

[Diane Poremsky [MVP]]

You have little control over what the antispam programs a client might be
running does to the mail you send... other than make sure it doesn't look
like spam and that's not always possible.

Are you Cc'ing, BCC'ing or mail merging? Try mail merge... many antispam
programs mark BCCs and CC's as spam.
Are you using words that most antispam software uses to identify spam?
Did you ask the recipients to add the newsletter address to their safe
senders list?

 

[Max]

Thanks for the reply,

I use something called Mail Bomber. It sends them out individually using the
To: field. I use a valid return email address -- although the domain is
different from the SMTP server -- just no way around that due to my ISP.

I doubt most people in this demographic know what a safe sender's list is. I
also did a test run to hotmail and yahoo addresses and they didn't even get
them -- didn't even go in their bulk folders.

Also, in this case I'm embedding pictures, because by default the new
Outlook does not download images.

OT: These spammers are making it harder for me to send out a mailing list!
There's only 1000 people on this list who requested a catalog, and
optionally they could enter their email address for this bulk email, that
apparently won't reach half of them now. Oh well, I still get paid.

-Max

 

[Diane Poremsky [MVP]]

also did a test run to hotmail and yahoo addresses and they didn't even

get
them -- didn't even go in their bulk folders.

Ah... check with your ISP or run additional tests - some SMTP's are not
accepting mail with a different return address (from the one assigned to the
account) and they don't notify the sender that it was dropped. Does the
domain for the return address you want to use have a SMTP you can use? Also,
try authenticating with the SMTP server before sending, use the same
username and password you use to collect mail from that domain - see the
More Settings dialog. It might work, it might not.

For example: say you use roadrunner ISP and prefer to use a hotmail address
for most correspondence. You try to send from Outlook using the Roadrunner
SMTP with the hotmail address in the from field. The message never arrives.
Replace the hotmail address in the from field with the roadrunner address
and the message arrives.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)