my graphics are invisible in Publisher

[CM Garrison]

I can no longer paste graphics, such as our logo, into publisher and have
them visible. In fact graphics that I had successfully pasted before (file
last saved June 1) into pubs have disappeared from view though they still
print.

I have not changed machines, graphics cards, monitors, etc. I'm also fully
up-to-date with all updates for both Windows and Office. I have a new (March)
Dell Latitude, I'm running XP and am on SP2. I suspect it happened with one
of the Windows updates, but I can find no data to support this. Any
suggestions?

 

[Brian Kvalheim [MSFT MVP]]

What happens if you go to View > Pictures > Detailed View?

--
Brian Kvalheim
Microsoft Publisher MVP
http://www.publishermvps.com

This posting is provided "AS IS" with no warranties, and
confers no rights.

 

[CM Garrison]

I get nothing on Detailed View nor anything on fast/resize view. At least I
get an X'd box on "hide pictures" - which is how I finished up my website
yesterday. Another interesting thing is that it *will* show .wmf, but no
jpg, gif, or tif type pictures. I've now gone through all of my publisher
docs and all of them have lost their visuals (text is still ok). All my
Word, Powerpoint, Frontpage and Excel docs are fine...

Christine

 

[Ed Bennett]

I get nothing on Detailed View nor anything on fast/resize view. At
least I get an X'd box on "hide pictures" - which is how I finished
up my website yesterday.

This is almost certainly a problem with your video driver.

By going to Display Properties > Settings > Advanced > Troubleshoot, and
dragging the Hardware Acceleration slider down three notches, you will be
able to disable Publisher from making the calls on the video driver that
cause this problem.

If this does fix your problem, it means that the problem does indeed lie
with the video driver. You can leave your computer running at this lower
hardware acceleration, but it may cause problems with other programs. It is
a better solution to try and find a driver update for your graphics card.
Normally, the latest drivers from the video card manufacturer will do the
trick, but ATI tend to be slower in perfecting their drivers, so some newer
ATI cards to not yet have drivers available that do not exhibit this
behaviour. The solution here is to nag ATI for better drivers.

 

[Brian Kvalheim [MSFT MVP]]

What video card do you have?

--
Brian Kvalheim
Microsoft Publisher MVP
http://www.publishermvps.com

This posting is provided "AS IS" with no warranties, and
confers no rights.