My mail merge does not complete the final steps

D

dizzy izzie

I have a simple list of file names in Excel (one column, one file name on
each row) I have created a label name for the column. In Word 2003 I complete
the steps up to step 3 and all my labels show with <<Next Record>> except the
first. When I select my recipients I can see them all and they are all
checked, but when I select OK the names do not show on the labels (still
showing Next Record) and preview labels takes me back to blank labels.
Everything seems okay and I think I am doing it right, could it be a flaw? I
have been on all the sites recommended and read all the other problems but
still can't see anything wrong. Also, if it works and I create the labels in
Word 2003, can I retrieve them in an older version of Word? Please help.
 
B

Beth Melton

What version of Word? Is all you are seeing <<Next Record>>? If so then did
you insert the merged fields on the labels?

If using Word 2007, you need to create a sample label in the first label
using the Insert Merge Field list. Then once you have them set to your
liking, click Update Labels.

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Co-author of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
 
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