my office 97 won't work

[Slowhand]

I have Office 97 installed on a new XP laptop. First make sure there
are no Office trial versions installed on the machine. I deleted
mine.

Next, when installing do the custom installation. Do not use the
standard or express installation. Select the components that you want
installed. Make sure that the html editor for Word is not checked.
This is what is causing your problem.

Do a search for installation problems with Office 97 and Windows XP.
That is where I got my solution and it can be explained in further
detail.

Hope this helps,

Dave T

 

[Slowhand]

I have Office 97 installed on a new XP laptop. First make sure there
are no Office trial versions installed on the machine. I deleted
mine.

Next, when installing do the custom installation. Do not use the
standard or express installation. Select the components that you want
installed. Make sure that the html editor for Word is not checked.
This is what is causing your problem.

Do a search for installation problems with Office 97 and Windows XP.
That is where I got my solution and it can be explained in further
detail.

Hope this helps,

Dave T

 

[David R. Norton MVP]

There you go I told you I wasn't real smart on the pc side of
things, does this mean I will have to buy another office program
for my lap top ? oh! what does OEM version mean. thanks again for
your patient with me.

Your problem ""Htmlmarq.ocx " was unable to register itself in
the system registry" is typical of what happens when installing Office
97 on a computer running Windows XP if Windows XP Service Pack 2 is
installed.

There are fixes and work arounds but first, let me say you'd be ahead
of the game to get a later version of Office, there are a lot of
changes in the newer versions.

Here's three methods to get it to install:

1. If your copy of XP doesn't have SP2 pre installed, remove it using
add/remove. Then install Office 97, install all the Office 97 updates
and then re-install SP2. This is the best but not always possible.

2. If you can't do the above, do a custom install of Office 97 and de-
select all the HTML options. This leaves you w/o any of the HTML
options so you might want to try this:

3. Open regedit and browse to this key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image
File Execution Options

You should see htmlmarq.ocx and htmlmm.ocx separate keys. Rename them
to something else, ie. htmlmarq.tmp and htmlmm.tmp.

You will now be able to install Office 97, including the HTML option,
without incident. This doesn't always work, it didn't for me but if it
does the problem is solved!

NOTE: The fixes/workarounds above are credited to several different
posters, I can't claim any credit for them.

Another NOTE: You're still better off to upgrade to a newer version of
Office if you can swing the cost. If not you might take a look here:

http://www.openoffice.org

It's free, it will open a very large percent of MS Office files and you
might like it. It will cost you nothing to give it a try.

 

[David R. Norton MVP]

There you go I told you I wasn't real smart on the pc side of
things, does this mean I will have to buy another office program
for my lap top ? oh! what does OEM version mean. thanks again for
your patient with me.

Your problem ""Htmlmarq.ocx " was unable to register itself in
the system registry" is typical of what happens when installing Office
97 on a computer running Windows XP if Windows XP Service Pack 2 is
installed.

There are fixes and work arounds but first, let me say you'd be ahead
of the game to get a later version of Office, there are a lot of
changes in the newer versions.

Here's three methods to get it to install:

1. If your copy of XP doesn't have SP2 pre installed, remove it using
add/remove. Then install Office 97, install all the Office 97 updates
and then re-install SP2. This is the best but not always possible.

2. If you can't do the above, do a custom install of Office 97 and de-
select all the HTML options. This leaves you w/o any of the HTML
options so you might want to try this:

3. Open regedit and browse to this key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image
File Execution Options

You should see htmlmarq.ocx and htmlmm.ocx separate keys. Rename them
to something else, ie. htmlmarq.tmp and htmlmm.tmp.

You will now be able to install Office 97, including the HTML option,
without incident. This doesn't always work, it didn't for me but if it
does the problem is solved!

NOTE: The fixes/workarounds above are credited to several different
posters, I can't claim any credit for them.

Another NOTE: You're still better off to upgrade to a newer version of
Office if you can swing the cost. If not you might take a look here:

http://www.openoffice.org

It's free, it will open a very large percent of MS Office files and you
might like it. It will cost you nothing to give it a try.

 

[David R. Norton MVP]

There you go I told you I wasn't real smart on the pc side of
things, does this mean I will have to buy another office program
for my lap top ? oh! what does OEM version mean. thanks again for
your patient with me.

Your problem ""Htmlmarq.ocx " was unable to register itself in
the system registry" is typical of what happens when installing Office
97 on a computer running Windows XP if Windows XP Service Pack 2 is
installed.

There are fixes and work arounds but first, let me say you'd be ahead
of the game to get a later version of Office, there are a lot of
changes in the newer versions.

Here's three methods to get it to install:

1. If your copy of XP doesn't have SP2 pre installed, remove it using
add/remove. Then install Office 97, install all the Office 97 updates
and then re-install SP2. This is the best but not always possible.

2. If you can't do the above, do a custom install of Office 97 and de-
select all the HTML options. This leaves you w/o any of the HTML
options so you might want to try this:

3. Open regedit and browse to this key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image
File Execution Options

You should see htmlmarq.ocx and htmlmm.ocx separate keys. Rename them
to something else, ie. htmlmarq.tmp and htmlmm.tmp.

You will now be able to install Office 97, including the HTML option,
without incident. This doesn't always work, it didn't for me but if it
does the problem is solved!

NOTE: The fixes/workarounds above are credited to several different
posters, I can't claim any credit for them.

Another NOTE: You're still better off to upgrade to a newer version of
Office if you can swing the cost. If not you might take a look here:

http://www.openoffice.org

It's free, it will open a very large percent of MS Office files and you
might like it. It will cost you nothing to give it a try.

 

[David R. Norton MVP]

There you go I told you I wasn't real smart on the pc side of
things, does this mean I will have to buy another office program
for my lap top ? oh! what does OEM version mean. thanks again for
your patient with me.

Your problem ""Htmlmarq.ocx " was unable to register itself in
the system registry" is typical of what happens when installing Office
97 on a computer running Windows XP if Windows XP Service Pack 2 is
installed.

There are fixes and work arounds but first, let me say you'd be ahead
of the game to get a later version of Office, there are a lot of
changes in the newer versions.

Here's three methods to get it to install:

1. If your copy of XP doesn't have SP2 pre installed, remove it using
add/remove. Then install Office 97, install all the Office 97 updates
and then re-install SP2. This is the best but not always possible.

2. If you can't do the above, do a custom install of Office 97 and de-
select all the HTML options. This leaves you w/o any of the HTML
options so you might want to try this:

3. Open regedit and browse to this key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image
File Execution Options

You should see htmlmarq.ocx and htmlmm.ocx separate keys. Rename them
to something else, ie. htmlmarq.tmp and htmlmm.tmp.

You will now be able to install Office 97, including the HTML option,
without incident. This doesn't always work, it didn't for me but if it
does the problem is solved!

NOTE: The fixes/workarounds above are credited to several different
posters, I can't claim any credit for them.

Another NOTE: You're still better off to upgrade to a newer version of
Office if you can swing the cost. If not you might take a look here:

http://www.openoffice.org

It's free, it will open a very large percent of MS Office files and you
might like it. It will cost you nothing to give it a try.

 

[David R. Norton MVP]

There you go I told you I wasn't real smart on the pc side of
things, does this mean I will have to buy another office program
for my lap top ? oh! what does OEM version mean. thanks again for
your patient with me.

Your problem ""Htmlmarq.ocx " was unable to register itself in
the system registry" is typical of what happens when installing Office
97 on a computer running Windows XP if Windows XP Service Pack 2 is
installed.

There are fixes and work arounds but first, let me say you'd be ahead
of the game to get a later version of Office, there are a lot of
changes in the newer versions.

Here's three methods to get it to install:

1. If your copy of XP doesn't have SP2 pre installed, remove it using
add/remove. Then install Office 97, install all the Office 97 updates
and then re-install SP2. This is the best but not always possible.

2. If you can't do the above, do a custom install of Office 97 and de-
select all the HTML options. This leaves you w/o any of the HTML
options so you might want to try this:

3. Open regedit and browse to this key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image
File Execution Options

You should see htmlmarq.ocx and htmlmm.ocx separate keys. Rename them
to something else, ie. htmlmarq.tmp and htmlmm.tmp.

You will now be able to install Office 97, including the HTML option,
without incident. This doesn't always work, it didn't for me but if it
does the problem is solved!

NOTE: The fixes/workarounds above are credited to several different
posters, I can't claim any credit for them.

Another NOTE: You're still better off to upgrade to a newer version of
Office if you can swing the cost. If not you might take a look here:

http://www.openoffice.org

It's free, it will open a very large percent of MS Office files and you
might like it. It will cost you nothing to give it a try.

 

[David R. Norton MVP]

There you go I told you I wasn't real smart on the pc side of
things, does this mean I will have to buy another office program
for my lap top ? oh! what does OEM version mean. thanks again for
your patient with me.

Your problem ""Htmlmarq.ocx " was unable to register itself in
the system registry" is typical of what happens when installing Office
97 on a computer running Windows XP if Windows XP Service Pack 2 is
installed.

There are fixes and work arounds but first, let me say you'd be ahead
of the game to get a later version of Office, there are a lot of
changes in the newer versions.

Here's three methods to get it to install:

1. If your copy of XP doesn't have SP2 pre installed, remove it using
add/remove. Then install Office 97, install all the Office 97 updates
and then re-install SP2. This is the best but not always possible.

2. If you can't do the above, do a custom install of Office 97 and de-
select all the HTML options. This leaves you w/o any of the HTML
options so you might want to try this:

3. Open regedit and browse to this key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image
File Execution Options

You should see htmlmarq.ocx and htmlmm.ocx separate keys. Rename them
to something else, ie. htmlmarq.tmp and htmlmm.tmp.

You will now be able to install Office 97, including the HTML option,
without incident. This doesn't always work, it didn't for me but if it
does the problem is solved!

NOTE: The fixes/workarounds above are credited to several different
posters, I can't claim any credit for them.

Another NOTE: You're still better off to upgrade to a newer version of
Office if you can swing the cost. If not you might take a look here:

http://www.openoffice.org

It's free, it will open a very large percent of MS Office files and you
might like it. It will cost you nothing to give it a try.

 

[David R. Norton MVP]

There you go I told you I wasn't real smart on the pc side of
things, does this mean I will have to buy another office program
for my lap top ? oh! what does OEM version mean. thanks again for
your patient with me.

Your problem ""Htmlmarq.ocx " was unable to register itself in
the system registry" is typical of what happens when installing Office
97 on a computer running Windows XP if Windows XP Service Pack 2 is
installed.

There are fixes and work arounds but first, let me say you'd be ahead
of the game to get a later version of Office, there are a lot of
changes in the newer versions.

Here's three methods to get it to install:

1. If your copy of XP doesn't have SP2 pre installed, remove it using
add/remove. Then install Office 97, install all the Office 97 updates
and then re-install SP2. This is the best but not always possible.

2. If you can't do the above, do a custom install of Office 97 and de-
select all the HTML options. This leaves you w/o any of the HTML
options so you might want to try this:

3. Open regedit and browse to this key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image
File Execution Options

You should see htmlmarq.ocx and htmlmm.ocx separate keys. Rename them
to something else, ie. htmlmarq.tmp and htmlmm.tmp.

You will now be able to install Office 97, including the HTML option,
without incident. This doesn't always work, it didn't for me but if it
does the problem is solved!

NOTE: The fixes/workarounds above are credited to several different
posters, I can't claim any credit for them.

Another NOTE: You're still better off to upgrade to a newer version of
Office if you can swing the cost. If not you might take a look here:

http://www.openoffice.org

It's free, it will open a very large percent of MS Office files and you
might like it. It will cost you nothing to give it a try.

 

[David R. Norton MVP]

There you go I told you I wasn't real smart on the pc side of
things, does this mean I will have to buy another office program
for my lap top ? oh! what does OEM version mean. thanks again for
your patient with me.

Your problem ""Htmlmarq.ocx " was unable to register itself in
the system registry" is typical of what happens when installing Office
97 on a computer running Windows XP if Windows XP Service Pack 2 is
installed.

There are fixes and work arounds but first, let me say you'd be ahead
of the game to get a later version of Office, there are a lot of
changes in the newer versions.

Here's three methods to get it to install:

1. If your copy of XP doesn't have SP2 pre installed, remove it using
add/remove. Then install Office 97, install all the Office 97 updates
and then re-install SP2. This is the best but not always possible.

2. If you can't do the above, do a custom install of Office 97 and de-
select all the HTML options. This leaves you w/o any of the HTML
options so you might want to try this:

3. Open regedit and browse to this key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image
File Execution Options

You should see htmlmarq.ocx and htmlmm.ocx separate keys. Rename them
to something else, ie. htmlmarq.tmp and htmlmm.tmp.

You will now be able to install Office 97, including the HTML option,
without incident. This doesn't always work, it didn't for me but if it
does the problem is solved!

NOTE: The fixes/workarounds above are credited to several different
posters, I can't claim any credit for them.

Another NOTE: You're still better off to upgrade to a newer version of
Office if you can swing the cost. If not you might take a look here:

http://www.openoffice.org

It's free, it will open a very large percent of MS Office files and you
might like it. It will cost you nothing to give it a try.

 

[David R. Norton MVP]

There you go I told you I wasn't real smart on the pc side of
things, does this mean I will have to buy another office program
for my lap top ? oh! what does OEM version mean. thanks again for
your patient with me.

Your problem ""Htmlmarq.ocx " was unable to register itself in
the system registry" is typical of what happens when installing Office
97 on a computer running Windows XP if Windows XP Service Pack 2 is
installed.

There are fixes and work arounds but first, let me say you'd be ahead
of the game to get a later version of Office, there are a lot of
changes in the newer versions.

Here's three methods to get it to install:

1. If your copy of XP doesn't have SP2 pre installed, remove it using
add/remove. Then install Office 97, install all the Office 97 updates
and then re-install SP2. This is the best but not always possible.

2. If you can't do the above, do a custom install of Office 97 and de-
select all the HTML options. This leaves you w/o any of the HTML
options so you might want to try this:

3. Open regedit and browse to this key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image
File Execution Options

You should see htmlmarq.ocx and htmlmm.ocx separate keys. Rename them
to something else, ie. htmlmarq.tmp and htmlmm.tmp.

You will now be able to install Office 97, including the HTML option,
without incident. This doesn't always work, it didn't for me but if it
does the problem is solved!

NOTE: The fixes/workarounds above are credited to several different
posters, I can't claim any credit for them.

Another NOTE: You're still better off to upgrade to a newer version of
Office if you can swing the cost. If not you might take a look here:

http://www.openoffice.org

It's free, it will open a very large percent of MS Office files and you
might like it. It will cost you nothing to give it a try.

 

[ANONYMOUS]

Office 97 has problems installing on Windows XP SP2. Therefore, if you
have anyways to uninstall SP2 then do so othewise you will need Office
2003.

You can only uninstall SP2 if your version of XP is Pre SP1 or with SP1
and you installed SP2 manually or using autoupdate. Check in Control
panel if there is an entry for SP2 patch. If there is then you can
uninstall from there.

hth

 

[ANONYMOUS]

Office 97 has problems installing on Windows XP SP2. Therefore, if you
have anyways to uninstall SP2 then do so othewise you will need Office
2003.

You can only uninstall SP2 if your version of XP is Pre SP1 or with SP1
and you installed SP2 manually or using autoupdate. Check in Control
panel if there is an entry for SP2 patch. If there is then you can
uninstall from there.

hth

 

[ANONYMOUS]

Office 97 has problems installing on Windows XP SP2. Therefore, if you
have anyways to uninstall SP2 then do so othewise you will need Office
2003.

You can only uninstall SP2 if your version of XP is Pre SP1 or with SP1
and you installed SP2 manually or using autoupdate. Check in Control
panel if there is an entry for SP2 patch. If there is then you can
uninstall from there.

hth

 

[ANONYMOUS]

Office 97 has problems installing on Windows XP SP2. Therefore, if you
have anyways to uninstall SP2 then do so othewise you will need Office
2003.

You can only uninstall SP2 if your version of XP is Pre SP1 or with SP1
and you installed SP2 manually or using autoupdate. Check in Control
panel if there is an entry for SP2 patch. If there is then you can
uninstall from there.

hth

 

[ANONYMOUS]

Office 97 has problems installing on Windows XP SP2. Therefore, if you
have anyways to uninstall SP2 then do so othewise you will need Office
2003.

You can only uninstall SP2 if your version of XP is Pre SP1 or with SP1
and you installed SP2 manually or using autoupdate. Check in Control
panel if there is an entry for SP2 patch. If there is then you can
uninstall from there.

hth

 

[ANONYMOUS]

Office 97 has problems installing on Windows XP SP2. Therefore, if you
have anyways to uninstall SP2 then do so othewise you will need Office
2003.

You can only uninstall SP2 if your version of XP is Pre SP1 or with SP1
and you installed SP2 manually or using autoupdate. Check in Control
panel if there is an entry for SP2 patch. If there is then you can
uninstall from there.

hth

 

[ANONYMOUS]

Office 97 has problems installing on Windows XP SP2. Therefore, if you
have anyways to uninstall SP2 then do so othewise you will need Office
2003.

You can only uninstall SP2 if your version of XP is Pre SP1 or with SP1
and you installed SP2 manually or using autoupdate. Check in Control
panel if there is an entry for SP2 patch. If there is then you can
uninstall from there.

hth

 

[ANONYMOUS]

Office 97 has problems installing on Windows XP SP2. Therefore, if you
have anyways to uninstall SP2 then do so othewise you will need Office
2003.

You can only uninstall SP2 if your version of XP is Pre SP1 or with SP1
and you installed SP2 manually or using autoupdate. Check in Control
panel if there is an entry for SP2 patch. If there is then you can
uninstall from there.

hth

 

[ANONYMOUS]

Office 97 has problems installing on Windows XP SP2. Therefore, if you
have anyways to uninstall SP2 then do so othewise you will need Office
2003.

You can only uninstall SP2 if your version of XP is Pre SP1 or with SP1
and you installed SP2 manually or using autoupdate. Check in Control
panel if there is an entry for SP2 patch. If there is then you can
uninstall from there.

hth