My OL2007 won't populate Calendar Printing Assistant

[SMA]

I'm using Outlook 2007 in XP and am trying to print a week's worth of my
calendar using CPA. However, when I open CPA, my calendar events don't
populate the template. I receive an error stating: "Cannot retrieve events
from folder: Calendar" with error number 2147219963 attached to it. Any help
will be appreciated. Thanks!

 

[Diane Poremsky]

have you tried detect and repair? (Help, Office Diagnostics)

Are you using Exchange server acct or POP3/IMAP?

 

[SMA]

No, I have not tried detect and repair. And, I am using an Exchange account.
Any easy answers before doing detect and repair?

BTW, thanks for the quick reply...

 

[Diane Poremsky]

Try repair first. It's the easiest. Second step would be repair/reinstall
the CPA. The error code usually applies to problem initializing mapi
interface and repair should fix whatever is causing the error.

 

[Timo Schönfeld]

Hi,

I know that problem, I thing that my Exchange-Admintools are responsible for
that error.

'Cannot retrieve events from folder 'Calendar'. Original
Microsoft Office Outlook 2007 error message: -2147219963'

But on PCs without Admintools i get that strange behaviour:

Appointments which are longer than one week will always be printed
corectley in the first week. In the second week, I only see a transparent
placeholder in the first line. All other Apointments of the day are printed
under that place-holder.

Appointments are printed twice or three-times.

Infrastructure: Exhange 2003 SP2 - Office 2007 - MAPI - cache-modus.

Regards Timo

 

[Timo Schönfeld]

OK,

found the bugs.

a. Error apears because Exchange-Admintools are installed. The tools
modifying MAP32.dll.

b / c. Behaviour caused by calendar, which are fully integrated as a second
or third postbox inside one userprofile. The user has acces full to multiple
stores. If the calendar is only open via "shared calendar" option,
everything is fine. No multiple appointments in CPAO.

Regards Timo.

 

[Diane Poremsky]

b/c: check this again when sp1 comes out - there will be an sp for both
outlook and the cpa.

 

[Timo Schönfeld]

Nice tipp...

Wait until SP X and everything is fine.

MS should do a better job.

Regrads Timo

MCSE / MCSA 2000 and 2003