my product key will not work (I used a maganify glass to make sure

S

Sasha

Hello, my name is Sasha, I know where the product key is located, actually
it says "Product Key" and has numbers and letters like YX45G-HY8K0-, etc..
there are 25 letters that are on an orange sticker. I typed already the
product key and it says "The key is incorrect. Verify that you have the
correct key, and then retype it".

I'm typing the correct product key... what should I do?







Zman said:
Joanne, my name is Zack and I am just entering this conversation midstream.
I do have a product key and the disk for Office 2003 Student teacher edition.
My computer died and I rebooted it all and I was trying to reinstall Office
but it will not let me. I know there are 3 EULA available and I have it
loaded on two other computers in my house. Since I had to reboot does that
mean that my computer is treated as a new computer. What should I do? I
would appreciate any help you can give me. Thanks


JoAnn Paules said:
What happens when you try? I assume you're getting some sort of an error
message. What does it say - exactly, please.

--

JoAnn Paules
MVP Microsoft [Publisher]




DragonBoo said:
I've tried 4 times, changed 8's to B's and back and used a magnafying
glass
to make sure I got it right. It won't accent my key...what's wrong with
it???
 
G

Gordon

Sasha said:
Hello, my name is Sasha, I know where the product key is located,
actually
it says "Product Key" and has numbers and letters like YX45G-HY8K0-, etc..
there are 25 letters that are on an orange sticker. I typed already the
product key and it says "The key is incorrect. Verify that you have the
correct key, and then retype it".

I'm typing the correct product key... what should I do?

If this product key is on a sticker attached to your computer, that is the
WINDOWS product key, not Office.
 
D

DL

And did you first uninstall any Trial & reboot?

Sasha said:
Hello, my name is Sasha, I know where the product key is located,
actually
it says "Product Key" and has numbers and letters like YX45G-HY8K0-, etc..
there are 25 letters that are on an orange sticker. I typed already the
product key and it says "The key is incorrect. Verify that you have the
correct key, and then retype it".

I'm typing the correct product key... what should I do?







Zman said:
Joanne, my name is Zack and I am just entering this conversation
midstream.
I do have a product key and the disk for Office 2003 Student teacher
edition.
My computer died and I rebooted it all and I was trying to reinstall
Office
but it will not let me. I know there are 3 EULA available and I have it
loaded on two other computers in my house. Since I had to reboot does
that
mean that my computer is treated as a new computer. What should I do? I
would appreciate any help you can give me. Thanks


JoAnn Paules said:
What happens when you try? I assume you're getting some sort of an
error
message. What does it say - exactly, please.

--

JoAnn Paules
MVP Microsoft [Publisher]




I've tried 4 times, changed 8's to B's and back and used a magnafying
glass
to make sure I got it right. It won't accent my key...what's wrong
with
it???
 
M

marggie

This is the first time I've read that the Product Key on the bottom of my HP
Netbook is for Windows and not Office!!!! Now where do I find the Office
Product Key. Office Home & Student 2007 was installed by HP when I bought it.
--
marggie


JoAnn Paules said:
The one on the back of your computer is for Windows, not Office. It will
positively, never work.

The product key might be on a sticker on your Works CD. I've heard from
others that that was where their trial key was located.

--

JoAnn Paules
MVP Microsoft [Publisher]




DragonBoo said:
It came with my computer already installed, but DIDN't give me a product
key
so I tried the one on the back of my pc, that didn't work either. I
removed
that and downloaded it from the web site and I still got a bad key from
the
web site. Like I told the others, I'm just not going to buy or mess with
something I can't use. Oh and sorry, to answer your question I don't have
a
CD, looks like I'm not gonna get one either. lol

Tom Willett said:
Where is the product key located? On the Office disk? Office disk jewel
case?

| It just says the key is incorrect. Like I said, I even used a
magenfying
| glass to make sure I got every letter and number right, the response
was
| always "incorrect key". Am I stupid or is the software? lol!
|
| "JoAnn Paules [MVP]" wrote:
|
| > What happens when you try? I assume you're getting some sort of an
error
| > message. What does it say - exactly, please.
| >
| > --
| >
| > JoAnn Paules
| > MVP Microsoft [Publisher]
| >
| >
| >
| >
| > | > > I've tried 4 times, changed 8's to B's and back and used a
magnafying
| > > glass
| > > to make sure I got it right. It won't accent my key...what's wrong
with
| > > it???
| >
| >
| >
 
D

DL

Unless you paid extra for Office H&S its a Trial version, which after expiry
of the trial you have to uninstall, then buy the version of Office you
require.

marggie said:
This is the first time I've read that the Product Key on the bottom of my
HP
Netbook is for Windows and not Office!!!! Now where do I find the Office
Product Key. Office Home & Student 2007 was installed by HP when I bought
it.
--
marggie


JoAnn Paules said:
The one on the back of your computer is for Windows, not Office. It will
positively, never work.

The product key might be on a sticker on your Works CD. I've heard from
others that that was where their trial key was located.

--

JoAnn Paules
MVP Microsoft [Publisher]




DragonBoo said:
It came with my computer already installed, but DIDN't give me a
product
key
so I tried the one on the back of my pc, that didn't work either. I
removed
that and downloaded it from the web site and I still got a bad key from
the
web site. Like I told the others, I'm just not going to buy or mess
with
something I can't use. Oh and sorry, to answer your question I don't
have
a
CD, looks like I'm not gonna get one either. lol

:

Where is the product key located? On the Office disk? Office disk
jewel
case?

| It just says the key is incorrect. Like I said, I even used a
magenfying
| glass to make sure I got every letter and number right, the response
was
| always "incorrect key". Am I stupid or is the software? lol!
|
| "JoAnn Paules [MVP]" wrote:
|
| > What happens when you try? I assume you're getting some sort of an
error
| > message. What does it say - exactly, please.
| >
| > --
| >
| > JoAnn Paules
| > MVP Microsoft [Publisher]
| >
| >
| >
| >
| > | > > I've tried 4 times, changed 8's to B's and back and used a
magnafying
| > > glass
| > > to make sure I got it right. It won't accent my key...what's
wrong
with
| > > it???
| >
| >
| >
 

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