M
marois
my product key will not work after typing several times what can i do to make
this work?Iam using a windows version vista home basic.
this work?Iam using a windows version vista home basic.
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J
JoAnn Paules
Are you entering the correct number for *Office*? That's not the one on the
sticker on your computer.
sticker on your computer.
M
Mike
Do you have Microsoft Works pre-installed? I do, and was advised by a tech
from my computer company HP, that Word will not work if Works is
pre-installed. I was told to remove Works, and that it should work. I haven't
tried it yet.
from my computer company HP, that Word will not work if Works is
pre-installed. I was told to remove Works, and that it should work. I haven't
tried it yet.
JoAnn Paules said:Are you entering the correct number for *Office*? That's not the one on the
sticker on your computer.
--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"
marois said:my product key will not work after typing several times what can i do to
make
this work?Iam using a windows version vista home basic.
M
Mike
I meant to write "Microsoft Office will not work if Microsoft Works is
pre-installed".
pre-installed".
Mike said:Do you have Microsoft Works pre-installed? I do, and was advised by a tech
from my computer company HP, that Word will not work if Works is
pre-installed. I was told to remove Works, and that it should work. I haven't
tried it yet.
JoAnn Paules said:Are you entering the correct number for *Office*? That's not the one on the
sticker on your computer.
--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"
marois said:my product key will not work after typing several times what can i do to
make
this work?Iam using a windows version vista home basic.
T
Tom [Pepper] Willett
No computer that I have ever have or ever seen that has Works preinstalled
has that issue.
:I meant to write "Microsoft Office will not work if Microsoft Works is
: pre-installed".
:
: "Mike" wrote:
:
: > Do you have Microsoft Works pre-installed? I do, and was advised by a
tech
: > from my computer company HP, that Word will not work if Works is
: > pre-installed. I was told to remove Works, and that it should work. I
haven't
: > tried it yet.
: >
: > "JoAnn Paules" wrote:
: >
: > > Are you entering the correct number for *Office*? That's not the one
on the
: > > sticker on your computer.
: > >
: > > --
: > >
: > > JoAnn Paules
: > > MVP Microsoft [Publisher]
: > > Tech Editor for "Microsoft Publisher 2007 For Dummies"
: > >
: > >
: > > : > > > my product key will not work after typing several times what can i
do to
: > > > make
: > > > this work?Iam using a windows version vista home basic.
: > >
: > >
: > >
has that issue.
:I meant to write "Microsoft Office will not work if Microsoft Works is
: pre-installed".
:
: "Mike" wrote:
:
: > Do you have Microsoft Works pre-installed? I do, and was advised by a
tech
: > from my computer company HP, that Word will not work if Works is
: > pre-installed. I was told to remove Works, and that it should work. I
haven't
: > tried it yet.
: >
: > "JoAnn Paules" wrote:
: >
: > > Are you entering the correct number for *Office*? That's not the one
on the
: > > sticker on your computer.
: > >
: > > --
: > >
: > > JoAnn Paules
: > > MVP Microsoft [Publisher]
: > > Tech Editor for "Microsoft Publisher 2007 For Dummies"
: > >
: > >
: > > : > > > my product key will not work after typing several times what can i
do to
: > > > make
: > > > this work?Iam using a windows version vista home basic.
: > >
: > >
: > >
M
Mike
I have a new HP TouchSmart IQ506T. Another individual who had also purchased
this computer, wrote about this same problem in another forum. My answer to
him, as it is to you ,is that I contacted HP tech support via a
pre-installed chat function on the computer. The tech told me that because
Works was pre-installed, Office will not work. (We're talking about original,
brand new, Office 2007 software. Not upgrade software.) I asked whether
removing Works would allow Office to operate. He responded "it
should." In addition, I searched the Microsoft database and located a
bulletin, in essence stating that Works cannot be upgraded to Office, without
purchasing some sort of fix from Microsoft. However, I could not locate this
fix. Do a search for "Works to Office" or "Upgrade Works to Office" to
locate it.
this computer, wrote about this same problem in another forum. My answer to
him, as it is to you ,is that I contacted HP tech support via a
pre-installed chat function on the computer. The tech told me that because
Works was pre-installed, Office will not work. (We're talking about original,
brand new, Office 2007 software. Not upgrade software.) I asked whether
removing Works would allow Office to operate. He responded "it
should." In addition, I searched the Microsoft database and located a
bulletin, in essence stating that Works cannot be upgraded to Office, without
purchasing some sort of fix from Microsoft. However, I could not locate this
fix. Do a search for "Works to Office" or "Upgrade Works to Office" to
locate it.
T
Tom [Pepper] Willett
I am not talking about upgrading whatsoever. I am stating that I have had
several computers with works preinstalled, and still installed, and I have
purchased full version (not upgrade) Office suites and installed without a
problem. And working fine.
Now, I'm talking about Dells. What HP does could be a whole different
ballgame.
:I have a new HP TouchSmart IQ506T. Another individual who had also
purchased
: this computer, wrote about this same problem in another forum. My answer
to
: him, as it is to you ,is that I contacted HP tech support via a
: pre-installed chat function on the computer. The tech told me that
because
: Works was pre-installed, Office will not work. (We're talking about
original,
: brand new, Office 2007 software. Not upgrade software.) I asked whether
: removing Works would allow Office to operate. He responded "it
: should." In addition, I searched the Microsoft database and located a
: bulletin, in essence stating that Works cannot be upgraded to Office,
without
: purchasing some sort of fix from Microsoft. However, I could not locate
this
: fix. Do a search for "Works to Office" or "Upgrade Works to Office" to
: locate it.
:
: "Tom [Pepper] Willett" wrote:
:
: > No computer that I have ever have or ever seen that has Works
preinstalled
: > has that issue.
: >
: > : > :I meant to write "Microsoft Office will not work if Microsoft Works is
: > : pre-installed".
: > :
: > : "Mike" wrote:
: > :
: > : > Do you have Microsoft Works pre-installed? I do, and was advised by
a
: > tech
: > : > from my computer company HP, that Word will not work if Works is
: > : > pre-installed. I was told to remove Works, and that it should work.
I
: > haven't
: > : > tried it yet.
: > : >
: > : > "JoAnn Paules" wrote:
: > : >
: > : > > Are you entering the correct number for *Office*? That's not the
one
: > on the
: > : > > sticker on your computer.
: > : > >
: > : > > --
: > : > >
: > : > > JoAnn Paules
: > : > > MVP Microsoft [Publisher]
: > : > > Tech Editor for "Microsoft Publisher 2007 For Dummies"
: > : > >
: > : > >
: > : > > : > : > > > my product key will not work after typing several times what can
i
: > do to
: > : > > > make
: > : > > > this work?Iam using a windows version vista home basic.
: > : > >
: > : > >
: > : > >
: >
: >
: >
several computers with works preinstalled, and still installed, and I have
purchased full version (not upgrade) Office suites and installed without a
problem. And working fine.
Now, I'm talking about Dells. What HP does could be a whole different
ballgame.
:I have a new HP TouchSmart IQ506T. Another individual who had also
purchased
: this computer, wrote about this same problem in another forum. My answer
to
: him, as it is to you ,is that I contacted HP tech support via a
: pre-installed chat function on the computer. The tech told me that
because
: Works was pre-installed, Office will not work. (We're talking about
original,
: brand new, Office 2007 software. Not upgrade software.) I asked whether
: removing Works would allow Office to operate. He responded "it
: should." In addition, I searched the Microsoft database and located a
: bulletin, in essence stating that Works cannot be upgraded to Office,
without
: purchasing some sort of fix from Microsoft. However, I could not locate
this
: fix. Do a search for "Works to Office" or "Upgrade Works to Office" to
: locate it.
:
: "Tom [Pepper] Willett" wrote:
:
: > No computer that I have ever have or ever seen that has Works
preinstalled
: > has that issue.
: >
: > : > :I meant to write "Microsoft Office will not work if Microsoft Works is
: > : pre-installed".
: > :
: > : "Mike" wrote:
: > :
: > : > Do you have Microsoft Works pre-installed? I do, and was advised by
a
: > tech
: > : > from my computer company HP, that Word will not work if Works is
: > : > pre-installed. I was told to remove Works, and that it should work.
I
: > haven't
: > : > tried it yet.
: > : >
: > : > "JoAnn Paules" wrote:
: > : >
: > : > > Are you entering the correct number for *Office*? That's not the
one
: > on the
: > : > > sticker on your computer.
: > : > >
: > : > > --
: > : > >
: > : > > JoAnn Paules
: > : > > MVP Microsoft [Publisher]
: > : > > Tech Editor for "Microsoft Publisher 2007 For Dummies"
: > : > >
: > : > >
: > : > > : > : > > > my product key will not work after typing several times what can
i
: > do to
: > : > > > make
: > : > > > this work?Iam using a windows version vista home basic.
: > : > >
: > : > >
: > : > >
: >
: >
: >
M
Mike
This is the bulletin.
http://support.microsoft.com/kb/943290/en-us
http://support.microsoft.com/kb/943290/en-us
B
Bob I
HP? Seems they were/are the ones that pooched SP3 for AMD based PCs by
installing Intel driver files.
installing Intel driver files.
I am not talking about upgrading whatsoever. I am stating that I have had
several computers with works preinstalled, and still installed, and I have
purchased full version (not upgrade) Office suites and installed without a
problem. And working fine.
Now, I'm talking about Dells. What HP does could be a whole different
ballgame.
:I have a new HP TouchSmart IQ506T. Another individual who had also
purchased
: this computer, wrote about this same problem in another forum. My answer
to
: him, as it is to you ,is that I contacted HP tech support via a
: pre-installed chat function on the computer. The tech told me that
because
: Works was pre-installed, Office will not work. (We're talking about
original,
: brand new, Office 2007 software. Not upgrade software.) I asked whether
: removing Works would allow Office to operate. He responded "it
: should." In addition, I searched the Microsoft database and located a
: bulletin, in essence stating that Works cannot be upgraded to Office,
without
: purchasing some sort of fix from Microsoft. However, I could not locate
this
: fix. Do a search for "Works to Office" or "Upgrade Works to Office" to
: locate it.
:
: "Tom [Pepper] Willett" wrote:
:
: > No computer that I have ever have or ever seen that has Works
preinstalled
: > has that issue.
: >
: > : > :I meant to write "Microsoft Office will not work if Microsoft Works is
: > : pre-installed".
: > :
: > : "Mike" wrote:
: > :
: > : > Do you have Microsoft Works pre-installed? I do, and was advised by
a
: > tech
: > : > from my computer company HP, that Word will not work if Works is
: > : > pre-installed. I was told to remove Works, and that it should work.
I
: > haven't
: > : > tried it yet.
: > : >
: > : > "JoAnn Paules" wrote:
: > : >
: > : > > Are you entering the correct number for *Office*? That's not the
one
: > on the
: > : > > sticker on your computer.
: > : > >
: > : > > --
: > : > >
: > : > > JoAnn Paules
: > : > > MVP Microsoft [Publisher]
: > : > > Tech Editor for "Microsoft Publisher 2007 For Dummies"
: > : > >
: > : > >
: > : > > : > : > > > my product key will not work after typing several times what can
i
: > do to
: > : > > > make
: > : > > > this work?Iam using a windows version vista home basic.
: > : > >
: > : > >
: > : > >
: >
: >
: >
G
Gordon
Mike said:This is the bulletin.
http://support.microsoft.com/kb/943290/en-us
That bulletin is nothing to do with Word not working. It's about error
messages that you get when attempting to UPGRADE Works to Office 2007.....
J
JoAnn Paules
I own an HP desktop that came with Works and I installed full version of
Office 2007 on it. No problems - works just fine.
--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"
Office 2007 on it. No problems - works just fine.
--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"
Tom [Pepper] Willett said:I am not talking about upgrading whatsoever. I am stating that I have had
several computers with works preinstalled, and still installed, and I have
purchased full version (not upgrade) Office suites and installed without a
problem. And working fine.
Now, I'm talking about Dells. What HP does could be a whole different
ballgame.
:I have a new HP TouchSmart IQ506T. Another individual who had also
purchased
: this computer, wrote about this same problem in another forum. My
answer
to
: him, as it is to you ,is that I contacted HP tech support via a
: pre-installed chat function on the computer. The tech told me that
because
: Works was pre-installed, Office will not work. (We're talking about
original,
: brand new, Office 2007 software. Not upgrade software.) I asked
whether
: removing Works would allow Office to operate. He responded "it
: should." In addition, I searched the Microsoft database and located a
: bulletin, in essence stating that Works cannot be upgraded to Office,
without
: purchasing some sort of fix from Microsoft. However, I could not locate
this
: fix. Do a search for "Works to Office" or "Upgrade Works to Office" to
: locate it.
:
: "Tom [Pepper] Willett" wrote:
:
: > No computer that I have ever have or ever seen that has Works
preinstalled
: > has that issue.
: >
: > : > :I meant to write "Microsoft Office will not work if Microsoft Works
is
: > : pre-installed".
: > :
: > : "Mike" wrote:
: > :
: > : > Do you have Microsoft Works pre-installed? I do, and was advised
by
a
: > tech
: > : > from my computer company HP, that Word will not work if Works is
: > : > pre-installed. I was told to remove Works, and that it should
work.
I
: > haven't
: > : > tried it yet.
: > : >
: > : > "JoAnn Paules" wrote:
: > : >
: > : > > Are you entering the correct number for *Office*? That's not the
one
: > on the
: > : > > sticker on your computer.
: > : > >
: > : > > --
: > : > >
: > : > > JoAnn Paules
: > : > > MVP Microsoft [Publisher]
: > : > > Tech Editor for "Microsoft Publisher 2007 For Dummies"
: > : > >
: > : > >
: > : > > : > : > > > my product key will not work after typing several times what
can
i
: > do to
: > : > > > make
: > : > > > this work?Iam using a windows version vista home basic.
: > : > >
: > : > >
: > : > >
: >
: >
: >
T
Tom [Pepper] Willett
I think this guy is confused. I think he's trying to upgrade, and can't.
:I own an HP desktop that came with Works and I installed full version of
: Office 2007 on it. No problems - works just fine.
:
: --
:
: JoAnn Paules
: MVP Microsoft [Publisher]
: Tech Editor for "Microsoft Publisher 2007 For Dummies"
:
:
: : >I am not talking about upgrading whatsoever. I am stating that I have
had
: > several computers with works preinstalled, and still installed, and I
have
: > purchased full version (not upgrade) Office suites and installed without
a
: > problem. And working fine.
: >
: > Now, I'm talking about Dells. What HP does could be a whole different
: > ballgame.
: >
: > : > :I have a new HP TouchSmart IQ506T. Another individual who had also
: > purchased
: > : this computer, wrote about this same problem in another forum. My
: > answer
: > to
: > : him, as it is to you ,is that I contacted HP tech support via a
: > : pre-installed chat function on the computer. The tech told me that
: > because
: > : Works was pre-installed, Office will not work. (We're talking about
: > original,
: > : brand new, Office 2007 software. Not upgrade software.) I asked
: > whether
: > : removing Works would allow Office to operate. He responded "it
: > : should." In addition, I searched the Microsoft database and located a
: > : bulletin, in essence stating that Works cannot be upgraded to Office,
: > without
: > : purchasing some sort of fix from Microsoft. However, I could not
locate
: > this
: > : fix. Do a search for "Works to Office" or "Upgrade Works to Office"
to
: > : locate it.
: > :
: > : "Tom [Pepper] Willett" wrote:
: > :
: > : > No computer that I have ever have or ever seen that has Works
: > preinstalled
: > : > has that issue.
: > : >
: > : > : > : > :I meant to write "Microsoft Office will not work if Microsoft Works
: > is
: > : > : pre-installed".
: > : > :
: > : > : "Mike" wrote:
: > : > :
: > : > : > Do you have Microsoft Works pre-installed? I do, and was advised
: > by
: > a
: > : > tech
: > : > : > from my computer company HP, that Word will not work if Works
is
: > : > : > pre-installed. I was told to remove Works, and that it should
: > work.
: > I
: > : > haven't
: > : > : > tried it yet.
: > : > : >
: > : > : > "JoAnn Paules" wrote:
: > : > : >
: > : > : > > Are you entering the correct number for *Office*? That's not
the
: > one
: > : > on the
: > : > : > > sticker on your computer.
: > : > : > >
: > : > : > > --
: > : > : > >
: > : > : > > JoAnn Paules
: > : > : > > MVP Microsoft [Publisher]
: > : > : > > Tech Editor for "Microsoft Publisher 2007 For Dummies"
: > : > : > >
: > : > : > >
: > : > : > > : > : > : > > > my product key will not work after typing several times what
: > can
: > i
: > : > do to
: > : > : > > > make
: > : > : > > > this work?Iam using a windows version vista home basic.
: > : > : > >
: > : > : > >
: > : > : > >
: > : >
: > : >
: > : >
: >
: >
:
:
:I own an HP desktop that came with Works and I installed full version of
: Office 2007 on it. No problems - works just fine.
:
: --
:
: JoAnn Paules
: MVP Microsoft [Publisher]
: Tech Editor for "Microsoft Publisher 2007 For Dummies"
:
:
: : >I am not talking about upgrading whatsoever. I am stating that I have
had
: > several computers with works preinstalled, and still installed, and I
have
: > purchased full version (not upgrade) Office suites and installed without
a
: > problem. And working fine.
: >
: > Now, I'm talking about Dells. What HP does could be a whole different
: > ballgame.
: >
: > : > :I have a new HP TouchSmart IQ506T. Another individual who had also
: > purchased
: > : this computer, wrote about this same problem in another forum. My
: > answer
: > to
: > : him, as it is to you ,is that I contacted HP tech support via a
: > : pre-installed chat function on the computer. The tech told me that
: > because
: > : Works was pre-installed, Office will not work. (We're talking about
: > original,
: > : brand new, Office 2007 software. Not upgrade software.) I asked
: > whether
: > : removing Works would allow Office to operate. He responded "it
: > : should." In addition, I searched the Microsoft database and located a
: > : bulletin, in essence stating that Works cannot be upgraded to Office,
: > without
: > : purchasing some sort of fix from Microsoft. However, I could not
locate
: > this
: > : fix. Do a search for "Works to Office" or "Upgrade Works to Office"
to
: > : locate it.
: > :
: > : "Tom [Pepper] Willett" wrote:
: > :
: > : > No computer that I have ever have or ever seen that has Works
: > preinstalled
: > : > has that issue.
: > : >
: > : > : > : > :I meant to write "Microsoft Office will not work if Microsoft Works
: > is
: > : > : pre-installed".
: > : > :
: > : > : "Mike" wrote:
: > : > :
: > : > : > Do you have Microsoft Works pre-installed? I do, and was advised
: > by
: > a
: > : > tech
: > : > : > from my computer company HP, that Word will not work if Works
is
: > : > : > pre-installed. I was told to remove Works, and that it should
: > work.
: > I
: > : > haven't
: > : > : > tried it yet.
: > : > : >
: > : > : > "JoAnn Paules" wrote:
: > : > : >
: > : > : > > Are you entering the correct number for *Office*? That's not
the
: > one
: > : > on the
: > : > : > > sticker on your computer.
: > : > : > >
: > : > : > > --
: > : > : > >
: > : > : > > JoAnn Paules
: > : > : > > MVP Microsoft [Publisher]
: > : > : > > Tech Editor for "Microsoft Publisher 2007 For Dummies"
: > : > : > >
: > : > : > >
: > : > : > > : > : > : > > > my product key will not work after typing several times what
: > can
: > i
: > : > do to
: > : > : > > > make
: > : > : > > > this work?Iam using a windows version vista home basic.
: > : > : > >
: > : > : > >
: > : > : > >
: > : >
: > : >
: > : >
: >
: >
:
:
B
Brandy
Ok, I think you all forgot what the original question was. I am also looking
for the answer to the original question. I have a new computer. Office works
just fine but I am trying to set up my office outlook and when I key in my
product key, it tells me that it is invalid. So, I can only use my Office
outlook a few more times (without a product key) before it quits on me. Not
too sure what to do.
for the answer to the original question. I have a new computer. Office works
just fine but I am trying to set up my office outlook and when I key in my
product key, it tells me that it is invalid. So, I can only use my Office
outlook a few more times (without a product key) before it quits on me. Not
too sure what to do.
G
Gordon
Brandy said:Ok, I think you all forgot what the original question was. I am also
looking
for the answer to the original question. I have a new computer. Office
works
just fine but I am trying to set up my office outlook and when I key in my
product key, it tells me that it is invalid.
Office includes Outlook. Once you have activated Office then ALL modules are
activated. You do NOT have to activate each module separately.
At what point are you being asked to enter your product key in Outlook?
D
Daniel
Ring Microsoft, I have always found them to be fully supportive of
Activation issues.
regards
Activation issues.
regards