my reply button is not working

D

dhanna

I cannot use my reply button. The only way I can reply to a message is to
send a new message to that person with my answer.
 
B

Brian Tillman

dhanna said:
I cannot use my reply button. The only way I can reply to a message
is to send a new message to that person with my answer.

So what does happen when you click Reply? What version of Outlook? What
type of account?
 
G

Gordon

dhanna said:
personal account and outlook 2007

<sigh> what do you mean by a "personal" account? What we are after is
whether you use Exchange Server, POP, IMAP or HTTP.....
 
B

Brian Tillman

dhanna said:
I get an error message unknown CCC81

That's not typically an error message that Outlook would generate. You
sould have eight hex digits in the error.
 
B

Brian Tillman

dhanna said:
Can anyone tell me where I can set this function to work?

It seems apparent that you have not correctly configured your POP account,
particularly the outgoing server settings. Ask your ISP or consult their
help pages for the values you should choose. Since we don't know who
provides your email, we can't help you with that.
 
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