Need help installing word

J

Jen

I am trying to re-install word on my pc. I had a trial version of Office and
after the 90 days I deleted it and it took word with it. Now when I try and
install it I get the same message over and over:
You must close iexplore.exe before contiuing. I have gone into the the task
manager and tryed closing iexplore.exe but every time I close it 2 more pop
up. I have ran numerous scns for malware and this still happens. Someone
please help me I really need word on my pc.
 
T

TF

What are you using for Spyware and what anti virus are you using. Make sure
that they are both up to date. If you're not using Microsoft AntiSpyware,
download it from Microsoft and try that along with Adaware. Between the two
they will capture most spyware.

This sounds like a tricky version of Malware to me and there are several
sites on the Internet that specialise in assisting users with defeating
these. Deleting anything doesn't work because the spyware regenerates itself
everytime your delete it. Try here for starters: http://www.spywareinfo.com/



:I am trying to re-install word on my pc. I had a trial version of Office
and
: after the 90 days I deleted it and it took word with it. Now when I try
and
: install it I get the same message over and over:
: You must close iexplore.exe before contiuing. I have gone into the the
task
: manager and tryed closing iexplore.exe but every time I close it 2 more
pop
: up. I have ran numerous scns for malware and this still happens. Someone
: please help me I really need word on my pc.
: --
: Jennifer
 
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