R
richdean
I have H&S Office 2007. It was working fine until an automatic MS update and
now help will not work in any of the applications. I tried to get assist from
MS, but they said my free period is over... so now they want to be paid for
an issue they created. I have run the diagnostics with no issues found. I
have tried the repair option on the CD with no luck. I have uninstalled and
re-installed Office 2X with no luck. I have updated with SP2 and again no
help. What exactly happens when I click the help icon: a configuration
wizard initiates and states it is configuring MS H&S 2007. If I let the
configuration process proceed to its conclusion, it acts like it made changes
and then requires a re-boot. After the re-boot, the problem is still there,
so again it states it is reconfiguring. If I kill the configurationwizard, I
get a message stating “Are you sure you want to cancel setup?â€; I click yes
and then get a message sating “There are no help topics available that match
your request.†I REALLY do not want to do a full recovery. Does anyone have
a suggestion on what I need to do to fix the problem?
now help will not work in any of the applications. I tried to get assist from
MS, but they said my free period is over... so now they want to be paid for
an issue they created. I have run the diagnostics with no issues found. I
have tried the repair option on the CD with no luck. I have uninstalled and
re-installed Office 2X with no luck. I have updated with SP2 and again no
help. What exactly happens when I click the help icon: a configuration
wizard initiates and states it is configuring MS H&S 2007. If I let the
configuration process proceed to its conclusion, it acts like it made changes
and then requires a re-boot. After the re-boot, the problem is still there,
so again it states it is reconfiguring. If I kill the configurationwizard, I
get a message stating “Are you sure you want to cancel setup?â€; I click yes
and then get a message sating “There are no help topics available that match
your request.†I REALLY do not want to do a full recovery. Does anyone have
a suggestion on what I need to do to fix the problem?