Need to export from Outlook 2002 but can't obtain disk for transla

P

Perrin

I am helping a bookkeeping client migrate to a new computer. He has a
massive Outlook 2002 contacts database. When I try to export to CSV, I get
the notice: "Microsoft Outlook cannot start the required translator. This
feature is not currently installed. Would you like to install it now?" I
select "yes," but then get the notice that "the feature you are trying to use
is on a CD-ROM or other removable disk that is not available. Insert the
'Microsoft Office XP Professional disk and click OK." My client can't find
his Office disks. I tried my copy of Office Professional 2000 and my copy of
Office Basic 2003. Neither contains the required "proret.msi" file. The one
site online that claims to have this file available for download is
jibberish. Please advise. Many thanks.
 
D

DL

Why are you exporting?
With outlook closed, copy the data file, the pst, to a memory stick, from
memory stick to Documents folder on the new PC
Now, before you do anything else, what version of Outlook is going to be
installed on the new PC, which is presumably Vista
 
P

Perrin

The new computer has Office 2007. Didn't even think of just copying the data
file. Thanks.
 
D

DL

Once outlook 2007 is configured and running, open the old data file from
Outlook, File>Open>Data File
Copy data from old to new data file as required
 

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