I must be missing something here because I fail to see the concerns
and comments are you referring to. Here's what I read:
| have the standard toolbar but wan the Office toolbar as was in
2000 before PC
| was re-imaged to XP
Given the vagueness of the question that was asked it is difficult to
ascertain what the poster is actually asking. Are they referring to
the Office Shortcut bar that was discontinued in Office 2003? Are they
saying they upgraded to Office XP? Or was it Windows XP and Office
2003? I fail to see this 'attitude' you are referring to.
The first article Carey covers the possibility of Office XP and the
second explains the OSB was discontinued and provides some alternate
suggestions. How can one provide additional answers when so little
information was initially provided???
Bear in mind Carey is not a Microsoft employee - those who answer
questions in the newsgroups do so voluntarily on their own time. No
one is getting paid to help out in the newsgroups. With that in mind,
perhaps you were expecting an answer along the lines of:
-----------------
Dear poster,
My name is <NameOfMSEmployee> it is a pleasure to help you. I'm very
sorry to hear you are having difficulty with one of our products and I
hope I can be of assistance to you.
In order to assist you I need more information. Please tell me the
version of Office you are using.
Have a good day!
Thank you
Have a great afternoon!
Regards,
<NameOfMSEmployee>
-----------------
Just gotta love the boilerplate they use. <g>
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
Word FAQ:
http://mvps.org/word
TechTrax eZine:
http://mousetrax.com/techtrax/
MVP FAQ site:
http://mvps.org/