T
Theresa
I just got a new Dell computer - running Windows XP and
Microsoft Outlook 2003 (no, not Outlook Express, OUTLOOK -
even though the technicicans at Dell do not believe me,
and cannot support 2003).
I have 3 user profiles set up on Windows - one for each
member of my family. Thus I set up 3 email accounts -
each one with its own email profile using our ISP:
ameritech.net. I am using a DSL connection I got from
Ameritech.
My email works fine - it connects and sends and
receives. However - for the other 2 email accounts, no
matter how I configure them (and I have tried everything,
no thanks to any technicians at Dell or Ameritech, as
each wants to blame this on the other), I get a dialogue
box that prompts for a network ID and password. I have
no network set up, and there is no password or lack
thereof that it will sem to accept. So neither of the
other 2 accounts will send or recieve becasue they are
blocked by this inane message.
I have found that people are having similar but no
identiacal problems (see
http://www.newmediamusings.com/blog/2003/02/outlooks_deman
d.html, and Microsoft's own
http://office.microsoft.com/assistance/preview.aspx?
AssetID=HA011142741033&CTT=4&Origin=CH010422611033 and
http://support.microsoft.com/?id=290684
These describe more of a situation where a password is
not retained - however my problem is that there never was
one, and that it thinks I am on a network, I guess, when
I am not.
This is driving me nuts, Dell has been useless, and I am
about to set my old machine back up running an old
reliable version of Outlook express.
Help?
Microsoft Outlook 2003 (no, not Outlook Express, OUTLOOK -
even though the technicicans at Dell do not believe me,
and cannot support 2003).
I have 3 user profiles set up on Windows - one for each
member of my family. Thus I set up 3 email accounts -
each one with its own email profile using our ISP:
ameritech.net. I am using a DSL connection I got from
Ameritech.
My email works fine - it connects and sends and
receives. However - for the other 2 email accounts, no
matter how I configure them (and I have tried everything,
no thanks to any technicians at Dell or Ameritech, as
each wants to blame this on the other), I get a dialogue
box that prompts for a network ID and password. I have
no network set up, and there is no password or lack
thereof that it will sem to accept. So neither of the
other 2 accounts will send or recieve becasue they are
blocked by this inane message.
I have found that people are having similar but no
identiacal problems (see
http://www.newmediamusings.com/blog/2003/02/outlooks_deman
d.html, and Microsoft's own
http://office.microsoft.com/assistance/preview.aspx?
AssetID=HA011142741033&CTT=4&Origin=CH010422611033 and
http://support.microsoft.com/?id=290684
These describe more of a situation where a password is
not retained - however my problem is that there never was
one, and that it thinks I am on a network, I guess, when
I am not.
This is driving me nuts, Dell has been useless, and I am
about to set my old machine back up running an old
reliable version of Outlook express.
Help?