Network password

R

rsmcqueen

I don't use passwords and now i am prompted to enter a
network password or my computer will not connect to email
account. Any thoughts
 
M

Milly Staples [MVP - Outlook]

If you are still having problems after applying both the SP 1 & 2 patches,
then see if this article addresses your problemL

OL2002: The Save Password Setting Is Not Saved When You Connect to a POP3
Server
http://support.microsoft.com/default.aspx?scid=kb;en-us;290684


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer,
[email protected] asked:

| I don't use passwords and now i am prompted to enter a
| network password or my computer will not connect to email
| account. Any thoughts
 
R

rsmcqueen

Milly

I am using XP. The information is for 98, NT, 2000. My
outlook is 2002. Will it still work and how?

Thanks
Randy
 
S

Steve Latta

I've tried this solution and am still having this problem
on two machines. Have tried everything I can think of
short of a full reformat and NOT installing the Office
service packs when I reload everything.

The systems are running XP Pro and Office XP (Outlook 2002)
on one and Office 2003 on the other. Both are trying to
connect to POP3 addresses, and both continuously pop-
up "Enter Network Password" windows for both the POP and
SMTP functions (seperate pop-ups) when sending or
receiving (not just checking, there has to actually be
mail waiting to transfer for the problem to occur). I'm
connecting to Yahoo hosted business mail, so the user must
be POP authenticated before sending. The account name is
the same as their address, ie. [email protected].

It's got to be one of a handful of things I would think.
Either Windows/Outlook isn't storing the password in the
right place or at all, Windows/Outlook isn't storing or
sending a correctly encrypted password, or I have a
network issue (both machines are on the same cable run,
but what little I can do to test it haven't shown any
problems, packet loss, etc.).

My user is frustrated, I'm frustrated, and my boss is
losing patience with me for not being able to just fix it.

Help!

Steve
 
A

Alan Sadler

I'm having the same problem on a client's machine. XPpro & Outlook
2002. No luck with a fix. I've heard that this happens most on an
HP/Compaq. Any truth to that rumor?
 
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