Hi Jon,
Thanks for posting here!
Based on my experience, the keyboard mapping has to do with the different
language version of OS. And I would like to suggest you use the Word
built-in feature to insert these characters.
In Word, select Insert-->symbol and then you can select almost all kinds of
characters you need.
I hope the information helps. Have a nice day!
Sincerely,
Arnold Gao
Microsoft Partner Online Support
Get Secure! -
www.microsoft.com/security
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