New doc opens as narrow, unalterable column

S

smateffy

Version: 2008 Operating System: Mac OS X 10.4 (Tiger) Processor: Power PC When I open a new doc, all I see is a fancy background and a narrow column I can't widen or alter. What's up.
 
S

smateffy

And, now that I look at it, the ruler across the top doesn't extend past the 1.5 inch mark.
 
J

John McGhie

Someone has been playing with your Normal.dotm template. Could that have
been "you"? :)

Find your normal.dotm template and delete it. Word must be quit when you do
that.

Cheers


And, now that I look at it, the ruler across the top doesn't extend past the
1.5 inch mark.
Click to expand...

This email is my business email -- Please do not email me about forum
matters unless you intend to pay!

--

John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410
+61 4 1209 1410, mailto:[email protected]
 
S

smateffy

Tried it, John. Still having the problem. Wish I could send you a screen capture. This occurred right out of the box, by the way.
 
C

CyberTaz

When you installed did you go through the Updating? Confirm that Office is
at 12.2.3 rather than whatever base version installed from the source
disk... Have a look in Word> About Word. Also, make sure that your flavor of
OS X and your printer driver are fully updated.

Regards |:>)
Bob Jones
[MVP] Office:Mac
 
S

smateffy

No such luck, Bob. My word version is 12.2.3; my PowerPC runs 10.4.11. I'm not hooked up to any printers at the moment, though I see I have two I don't recognize (I inherited this Mac from a co-worker. The weird part of all of this is that I can't seem to alter the width of the page. When I try to change the margins, I get a message that says I have to set them between .1 and 22: they are set at the defaults.
 
J

John McGhie

Ah! You "Inherited" that machine from a co-worker :)

That's the missing bit we needed.

Log on as Administrator, create a brand new login for yourself, and delete
his. Lots of things will change: and Office should work properly :) I
would guess that the system has some very strange preferences as a result of
the settings he was using.

Cheers


No such luck, Bob. My word version is 12.2.3; my PowerPC runs 10.4.11. I'm
not hooked up to any printers at the moment, though I see I have two I don't
recognize (I inherited this Mac from a co-worker. The weird part of all of
this is that I can't seem to alter the width of the page. When I try to change
the margins, I get a message that says I have to set them between .1 and 22:
they are set at the defaults.
Click to expand...

This email is my business email -- Please do not email me about forum
matters unless you intend to pay!

--

John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410
+61 4 1209 1410, mailto:[email protected]
 
C

CyberTaz

....but was *any* version of Office previously installed on that Mac? If so
it may not have been properly removed which could easily account for such a
problem -- especially if you're using the same User Account as the former
individual. Try John's recommendations which should resolve such a case.

If you continue to have difficulties reply with details.

Good Luck |:>)
Bob Jones
[MVP] Office:Mac
 
Top