B
Brian
Word (from office 2000 Pro) running on Windows 2K.
Problem is:
When I go to open a "new" document in word.... what comes
up isn't blank ... but containing a full page of text of a
document created a long time ago... and to my knowledge,
has been deleted. This occurs when opening word through
start menu and destop shortcuts, as well is opening the
physical winword.exe file in installation directory.
When the "new" document (which is really a page full of
text" is open, and I go to file menu and click "new" then
specify "blank document" it opens up another window,
again... full of text, not blank. The default name of the
document is "document1".
So I can go to create a new document... clear the page of
stuff that comes up, then go about my business..... but
this really is a pain, and I want it to go away! I'm
fairly computer savvey, and have tried many things to fix
it.... but with no success.
I tried uninstalling office, then reinstalling. No luck.
Then, I uninstalled office.... went into the registry, and
deleted *all* registry entries with keywords "office"
and "msword". Then, I manually deleted the installation
folder of office that uninstall wizard failed to delete.
Re-installed office. No luck. Interesting thing is, the
problem only occurs on one user account. If I log off
user, then log on as "administrator" and go to create a
new office document, everything works as it should.
Any ideas?
Thanks,
Brian
Problem is:
When I go to open a "new" document in word.... what comes
up isn't blank ... but containing a full page of text of a
document created a long time ago... and to my knowledge,
has been deleted. This occurs when opening word through
start menu and destop shortcuts, as well is opening the
physical winword.exe file in installation directory.
When the "new" document (which is really a page full of
text" is open, and I go to file menu and click "new" then
specify "blank document" it opens up another window,
again... full of text, not blank. The default name of the
document is "document1".
So I can go to create a new document... clear the page of
stuff that comes up, then go about my business..... but
this really is a pain, and I want it to go away! I'm
fairly computer savvey, and have tried many things to fix
it.... but with no success.
I tried uninstalling office, then reinstalling. No luck.
Then, I uninstalled office.... went into the registry, and
deleted *all* registry entries with keywords "office"
and "msword". Then, I manually deleted the installation
folder of office that uninstall wizard failed to delete.
Re-installed office. No luck. Interesting thing is, the
problem only occurs on one user account. If I log off
user, then log on as "administrator" and go to create a
new office document, everything works as it should.
Any ideas?
Thanks,
Brian