New emachines Computer with MS Office 2003 Trial--Will Not Go Away

[JoAnn Paules [MVP]]

This could be related to the activation problems that have occurred because
of Office 2007 beta going public. Word around town says to wait till
Tuesday. (Everyone's been saying Monday but that's a holiday here in the
states.)

--

JoAnn Paules
MVP Microsoft [Publisher]

uninstalled it.
wiped the hard drive and reinstalled emachines OS new.
Still there. Uninstalled again. Never ran it. Trial registration was not
accepted. Replacement trial registration was also not accepted.

Install from CD, whatever office version, brings up the MS Office 2003
installer.

It is an eMachine issue. Plain and simple.

Did you ever run the trial version? I've uninstalled it from several
computers and had no problem installing other versions. In those cases we
never even started the trial version. Why bother if you aren't going to use
it.

I've been told this is supposed to be a last ditch effort but ...
http://support.microsoft.com/?id=290301

--

JoAnn Paules
MVP Microsoft [Publisher]

Ran Uninstall. Trying to install licensed copies either of Office 97,
Office
2000, Office XP, but installer from legal CD media invokes the trial 2003
installer and prevents any installation of anything but Office 2003.

How do I get rid of the MSI Office 2003 loader or whatever tricks MS plays
to create this lockdown?

emachines says it is a MS problem.
MS says it is a OEM distribution and emachines is responsibility.

With both on a 3-way call, I was given the following choices... pat
$200
for
a technical support call, pay $199 for student version of Office 2003 for
my
student daughter, or par $499 for Office 2003 Pro.

Sounds like a legal problem.

Marty

 

[JoAnn Paules [MVP]]

This could be related to the activation problems that have occurred because
of Office 2007 beta going public. Word around town says to wait till
Tuesday. (Everyone's been saying Monday but that's a holiday here in the
states.)

--

JoAnn Paules
MVP Microsoft [Publisher]

uninstalled it.
wiped the hard drive and reinstalled emachines OS new.
Still there. Uninstalled again. Never ran it. Trial registration was not
accepted. Replacement trial registration was also not accepted.

Install from CD, whatever office version, brings up the MS Office 2003
installer.

It is an eMachine issue. Plain and simple.

Did you ever run the trial version? I've uninstalled it from several
computers and had no problem installing other versions. In those cases we
never even started the trial version. Why bother if you aren't going to use
it.

I've been told this is supposed to be a last ditch effort but ...
http://support.microsoft.com/?id=290301

--

JoAnn Paules
MVP Microsoft [Publisher]

Ran Uninstall. Trying to install licensed copies either of Office 97,
Office
2000, Office XP, but installer from legal CD media invokes the trial 2003
installer and prevents any installation of anything but Office 2003.

How do I get rid of the MSI Office 2003 loader or whatever tricks MS plays
to create this lockdown?

emachines says it is a MS problem.
MS says it is a OEM distribution and emachines is responsibility.

With both on a 3-way call, I was given the following choices... pat
$200
for
a technical support call, pay $199 for student version of Office 2003 for
my
student daughter, or par $499 for Office 2003 Pro.

Sounds like a legal problem.

Marty

 

[JoAnn Paules [MVP]]

This could be related to the activation problems that have occurred because
of Office 2007 beta going public. Word around town says to wait till
Tuesday. (Everyone's been saying Monday but that's a holiday here in the
states.)

--

JoAnn Paules
MVP Microsoft [Publisher]

uninstalled it.
wiped the hard drive and reinstalled emachines OS new.
Still there. Uninstalled again. Never ran it. Trial registration was not
accepted. Replacement trial registration was also not accepted.

Install from CD, whatever office version, brings up the MS Office 2003
installer.

It is an eMachine issue. Plain and simple.

Did you ever run the trial version? I've uninstalled it from several
computers and had no problem installing other versions. In those cases we
never even started the trial version. Why bother if you aren't going to use
it.

I've been told this is supposed to be a last ditch effort but ...
http://support.microsoft.com/?id=290301

--

JoAnn Paules
MVP Microsoft [Publisher]

Ran Uninstall. Trying to install licensed copies either of Office 97,
Office
2000, Office XP, but installer from legal CD media invokes the trial 2003
installer and prevents any installation of anything but Office 2003.

How do I get rid of the MSI Office 2003 loader or whatever tricks MS plays
to create this lockdown?

emachines says it is a MS problem.
MS says it is a OEM distribution and emachines is responsibility.

With both on a 3-way call, I was given the following choices... pat
$200
for
a technical support call, pay $199 for student version of Office 2003 for
my
student daughter, or par $499 for Office 2003 Pro.

Sounds like a legal problem.

Marty

 

[JoAnn Paules [MVP]]

This could be related to the activation problems that have occurred because
of Office 2007 beta going public. Word around town says to wait till
Tuesday. (Everyone's been saying Monday but that's a holiday here in the
states.)

--

JoAnn Paules
MVP Microsoft [Publisher]

uninstalled it.
wiped the hard drive and reinstalled emachines OS new.
Still there. Uninstalled again. Never ran it. Trial registration was not
accepted. Replacement trial registration was also not accepted.

Install from CD, whatever office version, brings up the MS Office 2003
installer.

It is an eMachine issue. Plain and simple.

Did you ever run the trial version? I've uninstalled it from several
computers and had no problem installing other versions. In those cases we
never even started the trial version. Why bother if you aren't going to use
it.

I've been told this is supposed to be a last ditch effort but ...
http://support.microsoft.com/?id=290301

--

JoAnn Paules
MVP Microsoft [Publisher]

Ran Uninstall. Trying to install licensed copies either of Office 97,
Office
2000, Office XP, but installer from legal CD media invokes the trial 2003
installer and prevents any installation of anything but Office 2003.

How do I get rid of the MSI Office 2003 loader or whatever tricks MS plays
to create this lockdown?

emachines says it is a MS problem.
MS says it is a OEM distribution and emachines is responsibility.

With both on a 3-way call, I was given the following choices... pat
$200
for
a technical support call, pay $199 for student version of Office 2003 for
my
student daughter, or par $499 for Office 2003 Pro.

Sounds like a legal problem.

Marty

 

[JoAnn Paules [MVP]]

This could be related to the activation problems that have occurred because
of Office 2007 beta going public. Word around town says to wait till
Tuesday. (Everyone's been saying Monday but that's a holiday here in the
states.)

--

JoAnn Paules
MVP Microsoft [Publisher]

uninstalled it.
wiped the hard drive and reinstalled emachines OS new.
Still there. Uninstalled again. Never ran it. Trial registration was not
accepted. Replacement trial registration was also not accepted.

Install from CD, whatever office version, brings up the MS Office 2003
installer.

It is an eMachine issue. Plain and simple.

Did you ever run the trial version? I've uninstalled it from several
computers and had no problem installing other versions. In those cases we
never even started the trial version. Why bother if you aren't going to use
it.

I've been told this is supposed to be a last ditch effort but ...
http://support.microsoft.com/?id=290301

--

JoAnn Paules
MVP Microsoft [Publisher]

Ran Uninstall. Trying to install licensed copies either of Office 97,
Office
2000, Office XP, but installer from legal CD media invokes the trial 2003
installer and prevents any installation of anything but Office 2003.

How do I get rid of the MSI Office 2003 loader or whatever tricks MS plays
to create this lockdown?

emachines says it is a MS problem.
MS says it is a OEM distribution and emachines is responsibility.

With both on a 3-way call, I was given the following choices... pat
$200
for
a technical support call, pay $199 for student version of Office 2003 for
my
student daughter, or par $499 for Office 2003 Pro.

Sounds like a legal problem.

Marty