New email diappears after being opened

R

Ritman36

When a new email is opened, it disappears from the Inbox, and when message is
closed, the email is completely gone. New email has to be moved to a
different folder before opening in order for it not to be lost.
 
L

Lanwench [MVP - Exchange]

Ritman36 said:
When a new email is opened, it disappears from the Inbox, and when
message is closed, the email is completely gone. New email has to be
moved to a different folder before opening in order for it not to be
lost.
Click to expand...

Check your view settings to make sure you arn't filtering on unread
messages.
 
J

JehJeh

Tools| Options| Preferences tab| Junk Email| choose No Automatic Filtering.
Otherwise it moves any email from people that are NOT in your address book to
a junk mail folder because it doesn't recognize them as one of your
recipients.
 
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