J
Jeff
I hope it's not a problem; but, I am posting essentially the same message in
this discussion group as one that I just posted in the Outlook General
discussion group. I really need help.
I am running Outlook 2007 on a Vista machine. The mail configuration is
POP3. I also have Business Contact Manager installed.
When I receive new mail, the status bar in the lower right of the Outlook
window shows that mail is being received, and it shows its progress.
I sometimes see the white envelope icon (indicating mail being received) in
the task bar area of Vista, and other times an icon appears for a split
second before disappearing.
After the mail has been received, the status indicator disappears in the
lower right hand corner of Outlook. There is no icon indicating new mail in
the task bar area of Vista. Also, the mail does not show up in the Inbox.
If I leave the Inbox by going to another folder, such as Junk E-mail, and
then go back into the Inbox, the new mail is displayed.
What I have noticed is that if I close out of Outlook, and later restart it,
mail that I had left on the server may download again (creating duplicate
copies of the same email). Generally after that happens, email that is
received afterward will show up as a new mail icon in the taskbar, and the
mail will automatically show up in the inbox. (When I shut down and restart
Outlook, or shutdown and restart Vista, sometimes Outlook will work properly
with respect to new mail, and sometimes it won't.)
I don't have any idea how to troubleshoot this problem. I am questioning
everything from Windows Search to Business Contact Manager.
I have run the scanpst.exe utility twice. The first time it was run problems
were detected and corrected. The second time there were no errors. I created
a new profile, too.
And just to show how frustrating this problem is, I had just posted the
message on the other discussion group. I was just starting to prepare this
message when new mail was received in Outlook... the gold envelope is now
being displayed in the taskbar, and the email is shown in the Inbox. I
changed nothing... and yet now it's working.
I would really like to put an end to this problem. Any input would be
greatly appreciated.
Thanks
Jeff
this discussion group as one that I just posted in the Outlook General
discussion group. I really need help.
I am running Outlook 2007 on a Vista machine. The mail configuration is
POP3. I also have Business Contact Manager installed.
When I receive new mail, the status bar in the lower right of the Outlook
window shows that mail is being received, and it shows its progress.
I sometimes see the white envelope icon (indicating mail being received) in
the task bar area of Vista, and other times an icon appears for a split
second before disappearing.
After the mail has been received, the status indicator disappears in the
lower right hand corner of Outlook. There is no icon indicating new mail in
the task bar area of Vista. Also, the mail does not show up in the Inbox.
If I leave the Inbox by going to another folder, such as Junk E-mail, and
then go back into the Inbox, the new mail is displayed.
What I have noticed is that if I close out of Outlook, and later restart it,
mail that I had left on the server may download again (creating duplicate
copies of the same email). Generally after that happens, email that is
received afterward will show up as a new mail icon in the taskbar, and the
mail will automatically show up in the inbox. (When I shut down and restart
Outlook, or shutdown and restart Vista, sometimes Outlook will work properly
with respect to new mail, and sometimes it won't.)
I don't have any idea how to troubleshoot this problem. I am questioning
everything from Windows Search to Business Contact Manager.
I have run the scanpst.exe utility twice. The first time it was run problems
were detected and corrected. The second time there were no errors. I created
a new profile, too.
And just to show how frustrating this problem is, I had just posted the
message on the other discussion group. I was just starting to prepare this
message when new mail was received in Outlook... the gold envelope is now
being displayed in the taskbar, and the email is shown in the Inbox. I
changed nothing... and yet now it's working.
I would really like to put an end to this problem. Any input would be
greatly appreciated.
Thanks
Jeff