New messages do not display until user selects a different folder

[Aaron Bellante]

One user out of 80 is having a problem. They are using Outlook 2000
connected to Exchange 2000 like
the rest, but recently upgraded to a new PC.

This user is only able to see new email if the select a currently unselected
folder in outlook.

Anybody know how to fix this?

Thanks,
Aaron

 

[Brian Tillman]

One user out of 80 is having a problem. They are using Outlook 2000
connected to Exchange 2000 like
the rest, but recently upgraded to a new PC.

This is usually caused by a firewall (like the built-in Windows firewall)
blocking UDP packets from the Exchange server. Either disable the Windows
firewall or add Outlook.exe to its exceptions list.

 

[Aaron Bellante]

Thank you, sir. That fixed it.

I really appreciate your help.

-Aaron