New Messages in public folder.

M

Mike Busch

I have setup a group of public folders to receive e-mail
message complete with their own addy(ex.
[email protected]). When someone on the inside of my LAN
sends a message to [email protected] then message comes
threw with a mail icon. You can right click it and mark
it for follow up like any mail message. If anyone from
the outside world sends a message to [email protected] the
message comes throw with a "notes" icon. You can not
mark a note for follow up. This is causing a problem.
My users need to be able to mark these messages for
follow up.

So my question is how do I get mail coming to
[email protected] from the outside to show up as mail and
not as a note. OR how do I configure exchange so that
notes can be marked for follow up. Answering the first
question would be the preferrable method, but if it's not
possible, my users will just have to deal.

The kicker is when I was figuring out how to set these
public folders up I saw an article somewhere dealing with
incoming mail from the outside and getting the mail
icon. But I didn't save the link and now can't find that
article. Not sure if it was a KB article or from some
other website. but I'm hopeful someone here can help me.

Thanks,
Mike
 
M

Mike Busch

Hey Neo, Thanks for answering. Could you repost the
link, it's not comming through on my end. I appreciate
the help.

Mike
 
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