New Printer problems

[Fustrated]

I purchased an HP Photosmart 8250 Printer. I was assured that it would work
with all Microsoft programs including Publisher.
Guess what - I have spent all day with HP technical support and it still
won't work. Publishers envelope orientation and the printer are opposite.
I think I will be taking the printer back. It also has a pretty lame paper
tray.
Can someone suggest to me a printer. I don't do many photos, mostly
brochures, letters, envelopes etc.
I need help soon
Thanks

 

[Mary Sauer]

I have the same printer, works for me...

In print setup:
Paper/Quality tab, click custom... Type 4.125 width, 9.5 length. Type a name,
save, okay out.
Type a new Quick Set name, save.
Effects tab, Select your Quick Set name, it should default to actual size.
On the finishing tab, select landscape.

In Publisher's page setup, click custom, Publisher should default to your
printer settings.

Look at your lame tray, the envelope should be face down with the flap on the
left.

 

[Mike Hall, MS-MVP]

HP's feed is different because the sheets feed in at the front and are
returned to the front, unlike most other printers that feed from the back..
there is nothing wrong with the printer at all..

 

[JoAnn Paules [MVP]]

I'll take a bottom loading HP printer over any other top-loading brand.

--

JoAnn Paules
MVP Microsoft [Publisher]

 

[Fustrated]

I am not to concerned about top loading at this time. I haven't had time to
try Marys solution yet, but will do that in the morning. I just want to be
able to print envelopes from Publisher in an efficient manner.
I have had HP printers before, and have been satisfied, but I am concerned
about the paper tray being very fragel (sp). When you change papers all the
time, I wonder if it will hold up.
Any comments. I really do want to keep this printer

I'll take a bottom loading HP printer over any other top-loading brand.

--

JoAnn Paules
MVP Microsoft [Publisher]

 

[Mary Sauer]

The tray is okay. I agree it is lame. The colors are very good, makes up for the
lame tray.
The number 10 envelope template that is built-in does not work, every time I try
to use it, a message comes across about it being a label and it cannot be
printed landscape.
This is the reason for the custom setup.

--
Mary Sauer MSFT MVP
http://office.microsoft.com/

http://officebeta.iponet.net/en-us/publisher/FX100649111033.aspx

I am not to concerned about top loading at this time. I haven't had time to
try Marys solution yet, but will do that in the morning. I just want to be
able to print envelopes from Publisher in an efficient manner.
I have had HP printers before, and have been satisfied, but I am concerned
about the paper tray being very fragel (sp). When you change papers all the
time, I wonder if it will hold up.
Any comments. I really do want to keep this printer

I'll take a bottom loading HP printer over any other top-loading brand.

--

JoAnn Paules
MVP Microsoft [Publisher]

HP's feed is different because the sheets feed in at the front and are
returned to the front, unlike most other printers that feed from the
back.. there is nothing wrong with the printer at all..

--
Mike Hall
MS-MVP Windows Shell/User


I purchased an HP Photosmart 8250 Printer. I was assured that it would
work
with all Microsoft programs including Publisher.
Guess what - I have spent all day with HP technical support and it still
won't work. Publishers envelope orientation and the printer are
opposite.
I think I will be taking the printer back. It also has a pretty lame
paper
tray.
Can someone suggest to me a printer. I don't do many photos, mostly
brochures, letters, envelopes etc.
I need help soon
Thanks

 

[Mike Hall, MS-MVP]

Agreed that the trays lack the rigidity of the old CM500's, but they seem to
stand up to use ok.. HP are still the best printers for home/home office
use..

--
Mike Hall
MS-MVP Windows Shell/User

I am not to concerned about top loading at this time. I haven't had time
to
try Marys solution yet, but will do that in the morning. I just want to
be
able to print envelopes from Publisher in an efficient manner.
I have had HP printers before, and have been satisfied, but I am concerned
about the paper tray being very fragel (sp). When you change papers all
the
time, I wonder if it will hold up.
Any comments. I really do want to keep this printer

I'll take a bottom loading HP printer over any other top-loading brand.

--

JoAnn Paules
MVP Microsoft [Publisher]

HP's feed is different because the sheets feed in at the front and are
returned to the front, unlike most other printers that feed from the
back.. there is nothing wrong with the printer at all..

--
Mike Hall
MS-MVP Windows Shell/User


I purchased an HP Photosmart 8250 Printer. I was assured that it would
work
with all Microsoft programs including Publisher.
Guess what - I have spent all day with HP technical support and it
still
won't work. Publishers envelope orientation and the printer are
opposite.
I think I will be taking the printer back. It also has a pretty lame
paper
tray.
Can someone suggest to me a printer. I don't do many photos, mostly
brochures, letters, envelopes etc.
I need help soon
Thanks

 

[Mike Hall, MS-MVP]

I had a loan Canon 4400 for a while.. I wanted to do single sheet printing..
the Canon insisted on attempting to feed anything up to five sheets through
at a time.. it was good quality paper too.. HP's Bright White..

HP rulez. always has, always will..

--
Mike Hall
MS-MVP Windows Shell/User

I'll take a bottom loading HP printer over any other top-loading brand.

--

JoAnn Paules
MVP Microsoft [Publisher]

 

[Mary Sauer]

Hi Mike,
I agree... My LaserJet is very old now (LJ5000), still the best printer we've
ever owned. It needs a new feed mechanism for the duplex unit,
www.fixyourownprinter.com sent me the part with a nifty CD explaining the steps.
I haven't the nerve to try.

--
Mary Sauer MSFT MVP
http://office.microsoft.com/

http://officebeta.iponet.net/en-us/publisher/FX100649111033.aspx

I had a loan Canon 4400 for a while.. I wanted to do single sheet printing..
the Canon insisted on attempting to feed anything up to five sheets through at
a time.. it was good quality paper too.. HP's Bright White..

HP rulez. always has, always will..

--
Mike Hall
MS-MVP Windows Shell/User

I'll take a bottom loading HP printer over any other top-loading brand.

--

JoAnn Paules
MVP Microsoft [Publisher]

HP's feed is different because the sheets feed in at the front and are
returned to the front, unlike most other printers that feed from the back..
there is nothing wrong with the printer at all..

--
Mike Hall
MS-MVP Windows Shell/User


I purchased an HP Photosmart 8250 Printer. I was assured that it would work
with all Microsoft programs including Publisher.
Guess what - I have spent all day with HP technical support and it still
won't work. Publishers envelope orientation and the printer are opposite.
I think I will be taking the printer back. It also has a pretty lame paper
tray.
Can someone suggest to me a printer. I don't do many photos, mostly
brochures, letters, envelopes etc.
I need help soon
Thanks

 

[Fustrated]

I will agree with you guys about HP printers being the best and I like the
individual ink cartrigas (sp) in this. BUT - I did what you said Mary and I
think I got the properties fixed in the printer set up. Made more sense that
my conversations with HP. Now When I am in Publisher's page set up and
clicked custom, it didnt deffault to the printer settings. I tried to do a
custom Envelope size but the printer readout says that the paper is to small.
I think I am on the right track anyway.

If you answer and I don't respond, I am going to be gone, but really want to
get this fixwed, so don't forget me.
Thanks

The tray is okay. I agree it is lame. The colors are very good, makes up for the
lame tray.
The number 10 envelope template that is built-in does not work, every time I try
to use it, a message comes across about it being a label and it cannot be
printed landscape.
This is the reason for the custom setup.

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
http://officebeta.iponet.net/en-us/publisher/FX100649111033.aspx

I am not to concerned about top loading at this time. I haven't had time to
try Marys solution yet, but will do that in the morning. I just want to be
able to print envelopes from Publisher in an efficient manner.
I have had HP printers before, and have been satisfied, but I am concerned
about the paper tray being very fragel (sp). When you change papers all the
time, I wonder if it will hold up.
Any comments. I really do want to keep this printer

I'll take a bottom loading HP printer over any other top-loading brand.

--

JoAnn Paules
MVP Microsoft [Publisher]




HP's feed is different because the sheets feed in at the front and are
returned to the front, unlike most other printers that feed from the
back.. there is nothing wrong with the printer at all..

--
Mike Hall
MS-MVP Windows Shell/User


I purchased an HP Photosmart 8250 Printer. I was assured that it would
work
with all Microsoft programs including Publisher.
Guess what - I have spent all day with HP technical support and it still
won't work. Publishers envelope orientation and the printer are
opposite.
I think I will be taking the printer back. It also has a pretty lame
paper
tray.
Can someone suggest to me a printer. I don't do many photos, mostly
brochures, letters, envelopes etc.
I need help soon
Thanks

 

[Mike Hall, MS-MVP]

Mary

I typed my HP 5150 printer model into the box on that website.. it told me
to trade it in for a Canon 4400.. lol..

Winter is now approaching and there will be more than a few days when indoor
activities have it over outdoor pursuits.. armed with your CD and Home Depot
printer fixing tools, I feel sure that you will have it up and running in no
time at all..

--
Mike Hall
MS-MVP Windows Shell/User

Hi Mike,
I agree... My LaserJet is very old now (LJ5000), still the best printer
we've ever owned. It needs a new feed mechanism for the duplex unit,
www.fixyourownprinter.com sent me the part with a nifty CD explaining the
steps. I haven't the nerve to try.

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
http://officebeta.iponet.net/en-us/publisher/FX100649111033.aspx

I had a loan Canon 4400 for a while.. I wanted to do single sheet
printing.. the Canon insisted on attempting to feed anything up to five
sheets through at a time.. it was good quality paper too.. HP's Bright
White..

HP rulez. always has, always will..

--
Mike Hall
MS-MVP Windows Shell/User

I'll take a bottom loading HP printer over any other top-loading brand.

--

JoAnn Paules
MVP Microsoft [Publisher]




HP's feed is different because the sheets feed in at the front and are
returned to the front, unlike most other printers that feed from the
back.. there is nothing wrong with the printer at all..

--
Mike Hall
MS-MVP Windows Shell/User


I purchased an HP Photosmart 8250 Printer. I was assured that it would
work
with all Microsoft programs including Publisher.
Guess what - I have spent all day with HP technical support and it
still
won't work. Publishers envelope orientation and the printer are
opposite.
I think I will be taking the printer back. It also has a pretty lame
paper
tray.
Can someone suggest to me a printer. I don't do many photos, mostly
brochures, letters, envelopes etc.
I need help soon
Thanks

 

[Fustrated]

I posted this this morning, but think I got it in the wrong place.

I will agree with you guys about HP printers being the best and I like the
individual ink cartrigas (sp) in this. BUT - I did what you said Mary and I
think I got the properties fixed in the printer set up. Made more sense that
my conversations with HP. Now When I am in Publisher's page set up and
clicked custom, it didnt deffault to the printer settings. I tried to do a
custom Envelope size but the printer readout says that the paper is to small.
I think I am on the right track anyway.

Mary

I typed my HP 5150 printer model into the box on that website.. it told me
to trade it in for a Canon 4400.. lol..

Winter is now approaching and there will be more than a few days when indoor
activities have it over outdoor pursuits.. armed with your CD and Home Depot
printer fixing tools, I feel sure that you will have it up and running in no
time at all..

--
Mike Hall
MS-MVP Windows Shell/User

Hi Mike,
I agree... My LaserJet is very old now (LJ5000), still the best printer
we've ever owned. It needs a new feed mechanism for the duplex unit,
www.fixyourownprinter.com sent me the part with a nifty CD explaining the
steps. I haven't the nerve to try.

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
http://officebeta.iponet.net/en-us/publisher/FX100649111033.aspx

I had a loan Canon 4400 for a while.. I wanted to do single sheet
printing.. the Canon insisted on attempting to feed anything up to five
sheets through at a time.. it was good quality paper too.. HP's Bright
White..

HP rulez. always has, always will..

--
Mike Hall
MS-MVP Windows Shell/User


I'll take a bottom loading HP printer over any other top-loading brand.

--

JoAnn Paules
MVP Microsoft [Publisher]




HP's feed is different because the sheets feed in at the front and are
returned to the front, unlike most other printers that feed from the
back.. there is nothing wrong with the printer at all..

--
Mike Hall
MS-MVP Windows Shell/User


I purchased an HP Photosmart 8250 Printer. I was assured that it would
work
with all Microsoft programs including Publisher.
Guess what - I have spent all day with HP technical support and it
still
won't work. Publishers envelope orientation and the printer are
opposite.
I think I will be taking the printer back. It also has a pretty lame
paper
tray.
Can someone suggest to me a printer. I don't do many photos, mostly
brochures, letters, envelopes etc.
I need help soon
Thanks

 

[Mary Sauer]

Hey Frustrated, Go here, scroll down
http://msauer.mvps.org/misc.htm

--
Mary Sauer MSFT MVP
http://office.microsoft.com/

http://officebeta.iponet.net/en-us/publisher/FX100649111033.aspx

I posted this this morning, but think I got it in the wrong place.

I will agree with you guys about HP printers being the best and I like the
individual ink cartrigas (sp) in this. BUT - I did what you said Mary and I
think I got the properties fixed in the printer set up. Made more sense that
my conversations with HP. Now When I am in Publisher's page set up and
clicked custom, it didnt deffault to the printer settings. I tried to do a
custom Envelope size but the printer readout says that the paper is to small.
I think I am on the right track anyway.

Mary

I typed my HP 5150 printer model into the box on that website.. it told me
to trade it in for a Canon 4400.. lol..

Winter is now approaching and there will be more than a few days when indoor
activities have it over outdoor pursuits.. armed with your CD and Home Depot
printer fixing tools, I feel sure that you will have it up and running in no
time at all..

--
Mike Hall
MS-MVP Windows Shell/User

Hi Mike,
I agree... My LaserJet is very old now (LJ5000), still the best printer
we've ever owned. It needs a new feed mechanism for the duplex unit,
www.fixyourownprinter.com sent me the part with a nifty CD explaining the
steps. I haven't the nerve to try.

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
http://officebeta.iponet.net/en-us/publisher/FX100649111033.aspx

I had a loan Canon 4400 for a while.. I wanted to do single sheet
printing.. the Canon insisted on attempting to feed anything up to five
sheets through at a time.. it was good quality paper too.. HP's Bright
White..

HP rulez. always has, always will..

--
Mike Hall
MS-MVP Windows Shell/User


I'll take a bottom loading HP printer over any other top-loading brand.

--

JoAnn Paules
MVP Microsoft [Publisher]




HP's feed is different because the sheets feed in at the front and are
returned to the front, unlike most other printers that feed from the
back.. there is nothing wrong with the printer at all..

--
Mike Hall
MS-MVP Windows Shell/User


I purchased an HP Photosmart 8250 Printer. I was assured that it would
work
with all Microsoft programs including Publisher.
Guess what - I have spent all day with HP technical support and it
still
won't work. Publishers envelope orientation and the printer are
opposite.
I think I will be taking the printer back. It also has a pretty lame
paper
tray.
Can someone suggest to me a printer. I don't do many photos, mostly
brochures, letters, envelopes etc.
I need help soon
Thanks

 

[Fustrated]

I spent way to much time with this problem with no results. Just so you know
I solved the problem by returning the printer and getting an Epson. I know
that it is slower and costs more to print, but at least it works.
Thanks for the help anyway.

Hey Frustrated, Go here, scroll down
http://msauer.mvps.org/misc.htm

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
http://officebeta.iponet.net/en-us/publisher/FX100649111033.aspx

I posted this this morning, but think I got it in the wrong place.

I will agree with you guys about HP printers being the best and I like the
individual ink cartrigas (sp) in this. BUT - I did what you said Mary and I
think I got the properties fixed in the printer set up. Made more sense that
my conversations with HP. Now When I am in Publisher's page set up and
clicked custom, it didnt deffault to the printer settings. I tried to do a
custom Envelope size but the printer readout says that the paper is to small.
I think I am on the right track anyway.

Mary

I typed my HP 5150 printer model into the box on that website.. it told me
to trade it in for a Canon 4400.. lol..

Winter is now approaching and there will be more than a few days when indoor
activities have it over outdoor pursuits.. armed with your CD and Home Depot
printer fixing tools, I feel sure that you will have it up and running in no
time at all..

--
Mike Hall
MS-MVP Windows Shell/User


Hi Mike,
I agree... My LaserJet is very old now (LJ5000), still the best printer
we've ever owned. It needs a new feed mechanism for the duplex unit,
www.fixyourownprinter.com sent me the part with a nifty CD explaining the
steps. I haven't the nerve to try.

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
http://officebeta.iponet.net/en-us/publisher/FX100649111033.aspx

I had a loan Canon 4400 for a while.. I wanted to do single sheet
printing.. the Canon insisted on attempting to feed anything up to five
sheets through at a time.. it was good quality paper too.. HP's Bright
White..

HP rulez. always has, always will..

--
Mike Hall
MS-MVP Windows Shell/User


I'll take a bottom loading HP printer over any other top-loading brand.

--

JoAnn Paules
MVP Microsoft [Publisher]




HP's feed is different because the sheets feed in at the front and are
returned to the front, unlike most other printers that feed from the
back.. there is nothing wrong with the printer at all..

--
Mike Hall
MS-MVP Windows Shell/User


I purchased an HP Photosmart 8250 Printer. I was assured that it would
work
with all Microsoft programs including Publisher.
Guess what - I have spent all day with HP technical support and it
still
won't work. Publishers envelope orientation and the printer are
opposite.
I think I will be taking the printer back. It also has a pretty lame
paper
tray.
Can someone suggest to me a printer. I don't do many photos, mostly
brochures, letters, envelopes etc.
I need help soon
Thanks

 

[Mary Sauer]

Sorry I couldn't have been more help, the HP works for me just fine. I've had
Epson printers, they are okay. The cartridges are pricey.

--
Mary Sauer MSFT MVP
http://office.microsoft.com/

http://officebeta.iponet.net/en-us/publisher/FX100649111033.aspx

I spent way to much time with this problem with no results. Just so you know
I solved the problem by returning the printer and getting an Epson. I know
that it is slower and costs more to print, but at least it works.
Thanks for the help anyway.

Hey Frustrated, Go here, scroll down
http://msauer.mvps.org/misc.htm

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
http://officebeta.iponet.net/en-us/publisher/FX100649111033.aspx

I posted this this morning, but think I got it in the wrong place.

I will agree with you guys about HP printers being the best and I like the
individual ink cartrigas (sp) in this. BUT - I did what you said Mary and
I
think I got the properties fixed in the printer set up. Made more sense
that
my conversations with HP. Now When I am in Publisher's page set up and
clicked custom, it didnt deffault to the printer settings. I tried to do a
custom Envelope size but the printer readout says that the paper is to
small.
I think I am on the right track anyway.



:

Mary

I typed my HP 5150 printer model into the box on that website.. it told me
to trade it in for a Canon 4400.. lol..

Winter is now approaching and there will be more than a few days when
indoor
activities have it over outdoor pursuits.. armed with your CD and Home
Depot
printer fixing tools, I feel sure that you will have it up and running in
no
time at all..

--
Mike Hall
MS-MVP Windows Shell/User


Hi Mike,
I agree... My LaserJet is very old now (LJ5000), still the best printer
we've ever owned. It needs a new feed mechanism for the duplex unit,
www.fixyourownprinter.com sent me the part with a nifty CD explaining
the
steps. I haven't the nerve to try.

--
Mary Sauer MSFT MVP
http://office.microsoft.com/
http://msauer.mvps.org/
news://msnews.microsoft.com
http://officebeta.iponet.net/en-us/publisher/FX100649111033.aspx

I had a loan Canon 4400 for a while.. I wanted to do single sheet
printing.. the Canon insisted on attempting to feed anything up to five
sheets through at a time.. it was good quality paper too.. HP's Bright
White..

HP rulez. always has, always will..

--
Mike Hall
MS-MVP Windows Shell/User


I'll take a bottom loading HP printer over any other top-loading
brand.

--

JoAnn Paules
MVP Microsoft [Publisher]




HP's feed is different because the sheets feed in at the front and
are
returned to the front, unlike most other printers that feed from the
back.. there is nothing wrong with the printer at all..

--
Mike Hall
MS-MVP Windows Shell/User


I purchased an HP Photosmart 8250 Printer. I was assured that it
would
work
with all Microsoft programs including Publisher.
Guess what - I have spent all day with HP technical support and it
still
won't work. Publishers envelope orientation and the printer are
opposite.
I think I will be taking the printer back. It also has a pretty
lame
paper
tray.
Can someone suggest to me a printer. I don't do many photos, mostly
brochures, letters, envelopes etc.
I need help soon
Thanks