new to Outlook, question about headers not showing in inbox

[Niteowl]

Hi all,

I'm helping a friend setup her Outlook, it's version 2003, part of Office
Pro 2003, I have it working as far as sending and receiving emails, but a
minor little glitch: I have the inbox with envelope icons on the left, date
showing on the right, but can't get it to show who it's from?? Am I just
not finding a setting to turn this on? When I click on the inbox header,
the email displays fine in the window to the right..

thanks for any help.

niteowl

 

[Brian Tillman]

I'm helping a friend setup her Outlook, it's version 2003, part of
Office Pro 2003, I have it working as far as sending and receiving
emails, but a minor little glitch: I have the inbox with envelope
icons on the left, date showing on the right, but can't get it to
show who it's from?? Am I just not finding a setting to turn this
on? When I click on the inbox header, the email displays fine in the
window to the right..

What view have you set on the Inbox folder?

 

[Niteowl]

What view have you set on the Inbox folder?

I'm not sure, how do I check?

in the space under the "Inbox", it says: Arranged By: From

is that the view?

The Outlook window is arranged in 3 vertical sections under the normal tool
bars:

the left section is titled: "Mail", under that is a "Favorites Folder",
Under that is "All Mail Folders", and below that is 4 horizontal bars with
Mail, Calendar, Contacts, and Tasks.

the middle section is the Inbox. It says there are 207 emails there, and it
is arranged by "From", and "Z to top" This should probably be arranged by
date though... in each space where an email header should be is the
envelope icon on the left, blank space, and the date on the right. I'm not
sure how I did that, but it was just blank before I started messing.

The right hand section is where the emails appear. I gather that's called
the Reading Pane. ??

I will await your wisdom before messing about anymore... and thanks in
advance for the help.

niteowl

 

[Mary]

You need to add the field to the header by right clicking on the title bar
(where Received, etc is) and picking Field Chooser. Select any ones you want
and drag to where you want them.

 

[Niteowl]

I did find that and though I'm not sure what I actually did, the fields all
did appear...

so all is well ...

thanks,
niteowl

 

[Brian Tillman]

I'm not sure, how do I check?

View>Arrange By>Current View will show the view. Also enabling the Advanced
toolbar will give you a View drop-down that will always show the current
view

in the space under the "Inbox", it says: Arranged By: From

Do, you are sorting on the From column. Most people sort on the Received
date, but if you like what you have, that's fine.

The Outlook window is arranged in 3 vertical sections under the
normal tool bars:

the left section is titled: "Mail", under that is a "Favorites
Folder", Under that is "All Mail Folders", and below that is 4
horizontal bars with Mail, Calendar, Contacts, and Tasks.

The Navigation Pane.

the middle section is the Inbox. It says there are 207 emails there,
and it is arranged by "From", and "Z to top" This should probably be
arranged by date though...

Click the Received column to do that.

in each space where an email header
should be is the envelope icon on the left, blank space, and the date
on the right. I'm not sure how I did that, but it was just blank
before I started messing.

Setting you view to "Messages" and resetting the view to the default should
fix the problem. View>Arrange By>Current View>Customize Current View>Reset
Current View

The right hand section is where the emails appear. I gather that's
called the Reading Pane. ??

Yes.