New Word documents have 3 columns how can we autoformat to 1?

[Frustrated dad]

When we start a new page it is always formatted to 3 columns. We'd like new
sheets to have a single column. Where and how do we change the proper
setting?

 

[Jay Freedman]

When we start a new page it is always formatted to 3 columns. We'd
like new sheets to have a single column. Where and how do we change
the proper setting?

See http://word.mvps.org/FAQs/AppErrors/BlankDocNotBlank.htm.

 

[Luc]

Frustrated dad,
Probably your normal.dot has been changed inadvertently. See this link for
cause and cure:
http://word.mvps.org/FAQs/AppErrors/BlankDocNotBlank.htm
Luc