"No Information" after September 1st

G

Glen

When scheduling meetings in Outlook, anything scheduled after September 1st
show up for the users as No Information. Is this because of the 'publish 2
months of calendar information" setting in Outlook?

It is the middle of July, so does that mean Outlook will only displays July
and August as the 2 months? If so, I set my settings and another user to
display 4 months but still see the same issue after September 1st.

A fix or clarification on what is going on here would be helpful.

I am using Outlook 2007. Others use Outlook 2003. I have a single Exchange
2003 SP 2 server running on a Windows 2003 server.

Thanks.
 
G

Greg Mansius [MSFT]

Glen,

Indeed, the free/busy publishing schedule works like you describe it and
changing the free/busy publishing to more months will show more "future"
data in a meeting invite.

Are your users configured in Cached or Online mode?

How did you configure the "4 month" setting? Did you change this for all
users?

Here's a test:

1. Make sure User1 is configured for 6 months of free/busy publishing
2. Have User1 add a test appointment to their own calendar for October 1.
3. Have User1 exit and restart Outlook (this ensures their free/busy data is
published)
4. Have User2 open a meeting invite and add User1 to a meeting on October 1

Does User2 see the appointment for User1 on October 1 in the free/busy grid
of the meeting?

--
Thanks

greg mansius [MSFT]
Microsoft Office Outlook Support

This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email to this address, post a reply to this newsgroup.
 
G

Glen

Greg Mansius said:
Glen,

Indeed, the free/busy publishing schedule works like you describe it and
changing the free/busy publishing to more months will show more "future"
data in a meeting invite.

Are your users configured in Cached or Online mode?

How did you configure the "4 month" setting? Did you change this for all
users?

Here's a test:

1. Make sure User1 is configured for 6 months of free/busy publishing
2. Have User1 add a test appointment to their own calendar for October 1.
3. Have User1 exit and restart Outlook (this ensures their free/busy data is
published)
4. Have User2 open a meeting invite and add User1 to a meeting on October 1

Does User2 see the appointment for User1 on October 1 in the free/busy grid
of the meeting?

--
Thanks

greg mansius [MSFT]
Microsoft Office Outlook Support

This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email to this address, post a reply to this newsgroup.

Glen said:
When scheduling meetings in Outlook, anything scheduled after September
1st
show up for the users as No Information. Is this because of the 'publish
2
months of calendar information" setting in Outlook?

It is the middle of July, so does that mean Outlook will only displays
July
and August as the 2 months? If so, I set my settings and another user to
display 4 months but still see the same issue after September 1st.

A fix or clarification on what is going on here would be helpful.

I am using Outlook 2007. Others use Outlook 2003. I have a single
Exchange
2003 SP 2 server running on a Windows 2003 server.

Thanks.


Greg,
Thanks for the quick reply. I hadn't closed and re-opened Outlook so that
seems to be the issue.

Most users are set to use cached mode.

So near the end of a month, the users will really only see a little over one
month of free/busy data? I suppose I could instruct the users to add more
time to their free/busy setting but most people probably haven't noticed this
before.

Is there a group policy or Exchange setting that would be able to set this
globally?

Thanks again.
 
G

Greg Mansius [MSFT]

Glen,

There is indeed a policy setting in the .adm file you can deploy. You can
also push this out via a direct registry change.

Outlook 2007:

HKCU\Software\Microsoft\Office\12.0\Outlook\Preferences
DWORD: FBPublishRange
Value: # of months to publish

Outlook 2003:

HKCU\Software\Microsoft\Office\11.0\Outlook\Preferences
DWORD: FBPublishRange
Value: # of months to publish

Making the change without a policy will allow users the chance to manually
change it, if you want to give them the flexibility.

--
Thanks

greg mansius [MSFT]
Microsoft Office Outlook Support

This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email to this address, post a reply to this newsgroup.

Glen said:
Greg Mansius said:
Glen,

Indeed, the free/busy publishing schedule works like you describe it and
changing the free/busy publishing to more months will show more "future"
data in a meeting invite.

Are your users configured in Cached or Online mode?

How did you configure the "4 month" setting? Did you change this for all
users?

Here's a test:

1. Make sure User1 is configured for 6 months of free/busy publishing
2. Have User1 add a test appointment to their own calendar for October 1.
3. Have User1 exit and restart Outlook (this ensures their free/busy data
is
published)
4. Have User2 open a meeting invite and add User1 to a meeting on October
1

Does User2 see the appointment for User1 on October 1 in the free/busy
grid
of the meeting?

--
Thanks

greg mansius [MSFT]
Microsoft Office Outlook Support

This posting is provided "AS IS" with no warranties, and confers no
rights.
Please do not send email to this address, post a reply to this newsgroup.

Glen said:
When scheduling meetings in Outlook, anything scheduled after September
1st
show up for the users as No Information. Is this because of the
'publish
2
months of calendar information" setting in Outlook?

It is the middle of July, so does that mean Outlook will only displays
July
and August as the 2 months? If so, I set my settings and another user
to
display 4 months but still see the same issue after September 1st.

A fix or clarification on what is going on here would be helpful.

I am using Outlook 2007. Others use Outlook 2003. I have a single
Exchange
2003 SP 2 server running on a Windows 2003 server.

Thanks.


Greg,
Thanks for the quick reply. I hadn't closed and re-opened Outlook so that
seems to be the issue.

Most users are set to use cached mode.

So near the end of a month, the users will really only see a little over
one
month of free/busy data? I suppose I could instruct the users to add more
time to their free/busy setting but most people probably haven't noticed
this
before.

Is there a group policy or Exchange setting that would be able to set this
globally?

Thanks again.
 

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