No Information shows in Scheduling

J

jstoller

I have a user with Outlook 2003 running on Windows XP who gets No Information
found when they click on "Click here to add a name" to add a person to the
scheduling. If they go to the bottom and choose "Add Others" it works fine.
We have an exchange server.
 
D

Diane Poremsky [MVP]

are they adding the person's exchange account when they click to add the
name?
 
J

jstoller

Yes. They are adding the names the same as everyone else but for them it
doesn't show the information.
 
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