No longer getting new e-mail after hard drive upgrade

[Email Junkie]

OK, I know this has to be a setting somewhere...

After installing a larger drive and using Western Digital's "Data Lifeguard"
migration tool to make the new drive my boot drive, I am no longer getting
new e-mail (although I can still see everything I had prior to the upgrade).
My guess is that the new mail is being delivered to a different directory
somehow, but after digging through the program I can't find how to correct
this situation. Outgoing e-mail works fine.

Any ideas?

 

[Andreas Roeder]

OK, I know this has to be a setting somewhere...

After installing a larger drive and using Western Digital's "Data Lifeguard"
migration tool to make the new drive my boot drive, I am no longer getting
new e-mail (although I can still see everything I had prior to the upgrade).
My guess is that the new mail is being delivered to a different directory
somehow, but after digging through the program I can't find how to correct
this situation. Outgoing e-mail works fine.

Any ideas?

Hi,
the default path of you pst file is C:\Documents and
Settings\[username]\Local Settings\Application Data\Microsoft\Outlook
you have to enable "show hidden files and folders" in the Folderoptions in
Windows.

 

[email junkie in withdrawl]

Hi Andreas:

Thanks for the response. I found the .pst and checked the settings to make
sure Outlook is pointing to it (it is), but although Outlook reports it is
downloading the new mail - saying X of Y messages received during the
download progress - they don't appear to go into the .pst file. In fact,
they don't appear to go anywhere. If I run a scan on my computer and have it
retrieve all .pst files, the file date's don't change (unless one's hidden
somewhere that it isn't finding).

Hmmm....

OK, I know this has to be a setting somewhere...

After installing a larger drive and using Western Digital's "Data Lifeguard"
migration tool to make the new drive my boot drive, I am no longer getting
new e-mail (although I can still see everything I had prior to the upgrade).
My guess is that the new mail is being delivered to a different directory
somehow, but after digging through the program I can't find how to correct
this situation. Outgoing e-mail works fine.

Any ideas?

Hi,
the default path of you pst file is C:\Documents and
Settings\[username]\Local Settings\Application Data\Microsoft\Outlook
you have to enable "show hidden files and folders" in the Folderoptions in
Windows.

 

[Allen_N]

Did you fix this? I have the same problem since I installed Outlook 2000 Pro
on a new Win2000 partition. I can send messages OK, and when I launch Outlook
the status window shows my mail accounts connecting to the server (with no
error messages), but no mail goes into my InBox.

 

[email junkie in withdrawl]

Hi Allen:

I'm afraid not. Since the e-mail was piling up, and I'm pretty dependent on
it, I just put the original hard drive back in. So now e-mail's back, but
I'm back on the lower capacity drive so I'll need to try again at some point.
Glad to know it's not just me, though.

 

[juan]

Hi,
I came to this site to see if I could find an answer to this same problem.
Outlook was retrieving my emails, but I could not find my received messages
anywhere. I replaced my hard drive and started getting this problem. After
reading your replies I got the idea of doing a reisntall/repair of my Office
program and this seemed to fix the problem. I am once again able to retrieve
and read my emails.
I hope this work for you too.

 

[Ed Y]

This is an old post but I'm having this problem as well and can't seem to fix
it. I tried Detect and Repair, and also a full reinstall but nothing worked.
Can anyone help?

Also, some of my icons for other programs are missing. What is that about?

 

[Drix]

ME TOO - and it's frustrating. I too re-installed things and now nothing
that used to work, works.

I also have BUSINESS CONTACT MANAGER installed - if that makes any difference.

I have removed ALL EMAIL ACCOUNTS, and put them back in. I run the TESTS and
they all come out fine. Except that the emails is not downloaded, or
uploaded.
BUT - I don't see the email anywhere.
ALSO - I don't even see the SEND/RECEIVE button either. Hmmmm... What did I
do, or what do I do next?

If it's important - I also added the MSN Connector to use my MSN email as
the backbone. Same as before my re-install. It used to operate with 2 POP3
emails too.

NOW - nothing seems to work except the MSN connector lets me see my MSN mail
folders in the folder view. (as before) but I can't send/receive.

ODD isn't it?
I've put the whole afternoon into this, and ready to put this laptop in the
river to see if it floats.... <g>

I'll keep trying install - un-install, fix - take out emails, put back in
emails and wait till it works, or I fix it.

I'll log in here with positive results, if I get any - or read a helpful
answer, follow it, and post a reply.
WHICH EVER COMES FIRST.


Thanx,
DRIX

So

 

[Drix]

HOO RAY - I FIXED IT! Woo Hoo Too = HOW?
Here's how. In OUTLOOK 2003, DROPDOWN MENU - HELP - DETECT and REPAIR -
uncheck "keep my shortcuts", do check "RESTORE DEFAULTS, remove shortcuts."
It restored the program back to childhood - NO EMAIL ACCOUNTS - so I then
added the POP emails - and they worked fine - with lotz of emails waiting for
me.

Then - I went to DROP DOWN MENU - Outlook Connect - new accnount - and
logged in my MSN email and POW -it wall worked - as we wanted it to!

So thanx to MS for putting those switches in it. I hope this helps others
who find themselves where I was. Thanx, DRIX