Normal.Dot

M

Mdtc

I keep getting prompted to save normal.dot. I have run
Virus Scan and it does not find any viruses. Any
suggestions?
 
C

Charles Kenyon

The most likely culprit is a poorly written Add-In. Usual suspects include
Microsoft Works, EZPhoto, Norton AV, ScanSoft. If Works, uninstall the Word
Add-In (not Works). If EZPhoto or one of the others, you'll probably find it
under Tools => Templates and Add-Ins. Click on an Add-In and a message will
display telling you where it is. Move it into a different folder (with Word
closed) and see if that fixes your problem. Complain to the folks who wrote
the Add-In and decide whether the additional functions it gives Word are
worth the pain it causes?
--

Charles Kenyon

See the MVP FAQ: <URL: http://www.mvps.org/word/> which is awesome!
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.
 
G

Guest

Will try it, thanks!
-----Original Message-----
The most likely culprit is a poorly written Add-In. Usual suspects include
Microsoft Works, EZPhoto, Norton AV, ScanSoft. If Works, uninstall the Word
Add-In (not Works). If EZPhoto or one of the others, you'll probably find it
under Tools => Templates and Add-Ins. Click on an Add-In and a message will
display telling you where it is. Move it into a different folder (with Word
closed) and see if that fixes your problem. Complain to the folks who wrote
the Add-In and decide whether the additional functions it gives Word are
worth the pain it causes?
--

Charles Kenyon

See the MVP FAQ: <URL: http://www.mvps.org/word/> which is awesome!
--------- --------- --------- --------- --------- ------ ---
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.




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