Normal.dot

[CCB AA]

Normal.dot is damaged. Now, when Word is opened, it brings up a letter
rather than the empty document. How do I fix this?

 

[Jay Freedman]

Normal.dot is damaged. Now, when Word is opened, it brings up a
letter rather than the empty document. How do I fix this?

See http://word.mvps.org/FAQs/AppErrors/BlankDocNotBlank.htm.