"Normal Template" Problem

J

Jeff Linder

When opening Word 2002 I often get a message saying "Word automatically saved changes to the Normal Document Template. Do you want to load it?"
On closing the application I often get a message saying "The file Normal already exists. Do you want to replace the existing file?"
I did not get these messages with earlier versions of Word. Should I be getting these messages?
Word is also crashing frequently with message that says "Runtime Error
Program:C:\program files\Microsoft Office\Office10\WINWORD.EXE abnormal program termination
Are these two problems linked? Thanks for any and all help. -Jeff
 
B

Beth Melton

Hi Jeff,

I've responded to both of your previous posts on this same subject. If
my replies did not fully answer your question then please follow-up on
the original thread rather than reposting in the newsgroup. Otherwise
we have no idea if you even saw our responses or tried the suggestions
offered. :)

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


Jeff Linder said:
When opening Word 2002 I often get a message saying "Word
Click to expand...
automatically saved changes to the Normal Document Template. Do you
want to load it?"
On closing the application I often get a message saying "The file
Click to expand...
Normal already exists. Do you want to replace the existing file?"
 
K

Kate

Jeff, the same stupid messages have been coming up for me
too. It's very annoying. I posted my own message on
this today.

Did you find a solution?

Kate
-----Original Message-----
When opening Word 2002 I often get a message
Click to expand...
saying "Word automatically saved changes to the Normal
Document Template. Do you want to load it?"
On closing the application I often get a message
Click to expand...
saying "The file Normal already exists. Do you want to
replace the existing file?"
I did not get these messages with earlier versions of
Click to expand...
Word. Should I be getting these messages?
Word is also crashing frequently with message that says "Runtime Error!
Program:C:\program files\Microsoft Office\Office10
Click to expand...
\WINWORD.EXE abnormal program termination"
 
F

fyzxman

I too posted a message related to this where I loose e-mail signatures (using word 2000 as editor for Outlook 2000). I hope there is a solution. I agree with your sentiment (the adjective choices) on the message. ----- Kate wrote: ----

Jeff, the same stupid messages have been coming up for me
too. It's very annoying. I posted my own message on
this today

Did you find a solution

Kat
-----Original Message----
When opening Word 2002 I often get a message
Click to expand...
saying "Word automatically saved changes to the Normal
Document Template. Do you want to load it?"
On closing the application I often get a message
Click to expand...
saying "The file Normal already exists. Do you want to
replace the existing file?"
I did not get these messages with earlier versions of
Click to expand...
Word. Should I be getting these messages?
Word is also crashing frequently with message that says "Runtime Error
Program:C:\program files\Microsoft Office\Office1
Click to expand...
\WINWORD.EXE abnormal program termination
 
T

TF

The error is often the symptoms of the Blaster Virus. Are you using an up to
date Anti Virus Utility? Have you tried scanning with Stinger (download from
http://vil.nai.com/vil/stinger/)?



: I too posted a message related to this where I loose e-mail signatures
(using word 2000 as editor for Outlook 2000). I hope there is a solution.
I agree with your sentiment (the adjective choices) on the message. -----
Kate wrote: -----
:
: Jeff, the same stupid messages have been coming up for me
: too. It's very annoying. I posted my own message on
: this today.
:
: Did you find a solution?
:
: Kate
: >-----Original Message-----
: >When opening Word 2002 I often get a message
: saying "Word automatically saved changes to the Normal
: Document Template. Do you want to load it?"
: >On closing the application I often get a message
: saying "The file Normal already exists. Do you want to
: replace the existing file?"
: >I did not get these messages with earlier versions of
: Word. Should I be getting these messages?
: >Word is also crashing frequently with message that
: says "Runtime Error!
: >Program:C:\program files\Microsoft Office\Office10
: \WINWORD.EXE abnormal program termination"
: >Are these two problems linked? Thanks for any and all
: help. -Jeff
: >.
: >
 
F

fyzxman

If you are talking to the individuals preceeding me in the thread they will have to respond to your reply but..

If you are referring to my concern I have a reply. First thank you for coming up to bat on this issue. My reply: Nonsense. Strike one. I had the problem for approximately five months and I have never been infected with the blaster virus. I know that I have not been affected by the blaster virus because I have been told so by my IT officials, I have always had the most current antivirus software, and I have not had a quaranted virus registered in over 2 years and blaster wasn't the virus that was eradicated before it infected anything. Anyother ideas? Anyone else

----- TF wrote: ----

The error is often the symptoms of the Blaster Virus. Are you using an up t
date Anti Virus Utility? Have you tried scanning with Stinger (download fro
http://vil.nai.com/vil/stinger/)

--
Terry Farrell - Word MV
http://word.mvps.org

: I too posted a message related to this where I loose e-mail signature
(using word 2000 as editor for Outlook 2000). I hope there is a solution
I agree with your sentiment (the adjective choices) on the message. -----
Kate wrote: ----

: Jeff, the same stupid messages have been coming up for m
: too. It's very annoying. I posted my own message o
: this today

: Did you find a solution

: Kat
: >-----Original Message----
: >When opening Word 2002 I often get a messag
: saying "Word automatically saved changes to the Norma
: Document Template. Do you want to load it?
: >On closing the application I often get a messag
: saying "The file Normal already exists. Do you want t
: replace the existing file?
: >I did not get these messages with earlier versions o
: Word. Should I be getting these messages
: >Word is also crashing frequently with message tha
: says "Runtime Error
: >Program:C:\program files\Microsoft Office\Office1
: \WINWORD.EXE abnormal program termination
: >Are these two problems linked? Thanks for any and al
: help. -Jef
: >
: >
 
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