not enough memory or disk space to display orprint the picture after 1st time

[blachman]

Version: 2004 Operating System: Mac OS X 10.4 (Tiger) Processor: Power PC I know this topic has been covered before, but not in the way I get the problem. I can open a document with a math formula or a graphic the FIRST time and it will correctly display. Any changes to the document or any subsequent openings I then get the error message, "not enough memory or disk space to display or print the picture".

eMac 1.25 Gz 10.4.6, Word 2004

Thanks.

 

[CyberTaz]

One possible cause: You're *way* behind on Tiger -- it's been at 10.4.11 for
quite some time now, so that's the first step to take. Visit Apple Downloads
& fetch the COMBO updater: http://www.apple.com/support/downloads/

What about Office 2004... Are you behind on that as well? 11.5.6 is the
current update level. Run Help> Check for Updates in any Office app.

HTH |:>)
Bob Jones
[MVP] Office:Mac

 

[John McGhie]

"Not enough memory or disk space..." is a very old, generic error message
that simply means "A read from file failed".

All the software really knows is "Something that I tried to place in the
computer's memory was not there when I went to look for it."

The software doesn't know why.

In your case, it's because Word can no longer read the document. A Word
document is a "folder" of components, one of which is the graphic. The
document contains multiple subfolders: some store styles, some store
graphics, some store various components of the text.

When Word attempted to display the document, it found that there should be a
graphic. When it looked in the folder where the graphic was supposed to be,
either the graphic wasn't there or it couldn't read it.

In your case, chances are the missing updates mean that the graphic is in a
newer format than Word, so it can't read it.

Hope this helps

Version: 2004 Operating System: Mac OS X 10.4 (Tiger) Processor: Power PC I
know this topic has been covered before, but not in the way I get the problem.
I can open a document with a math formula or a graphic the FIRST time and it
will correctly display. Any changes to the document or any subsequent
openings I then get the error message, "not enough memory or disk space to
display or print the picture".

eMac 1.25 Gz 10.4.6, Word 2004

Thanks.

--

The email below is my business email -- Please do not email me about forum
matters unless I ask you to; or unless you intend to pay!

John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410 | mailto:[email protected]

 

[blachman]

Thank-you Bob and John. I was wrong in stating my versions. I was doing that by memory from my workplace and this computer is at home. I do have Tiger 10.4.11 and I never do other than combo updates. I also have the latest Word 2004 (11,5,6)

The problem is when I FIRST display the document I can read all graphics and math formula. It's only if I do anything to the document (such as copy a portion to another document) or print it as a pdf AND THEN save the Word document that, when I NEXT open it I cannot see the graphic/math formula that I could when I first opened it and I get the "memory" error.

What I've found is that if when I first open the document and then print it as a pdf document (using the Adobe add-in) then I can at least preserve all the graphics, etc. because they get lost on future openings of the document. If I then copy the Word document to my PC at work and try to open it I get the same error.

But, why is it that I can originally see the entire document in all its glory, but not subsequently?

 

[John McGhie]

The document is corrupt. It's probably the equations.

Make a copy of the document and remove all the equations.

Save that and see if it is OK.

If it is, re-make the equations. DON'T copy any of them, or you may copy
the problem.

If there are too many, you can use a "Binary Search" to find the bad one:

1) Open the document
2) Press Command + period (.) to stop the repagination.
3) Change the View to "Draft"

If Word crashes when you do this, then you will have to go back and get a
fresh copy of the document.

4) Divide the file in half, and save both halves under new file names.
5) If there is only one corrupt equation, the bad one will be in one half
document, the other half document will behave properly.
6) Divide the bad half in half... And again... And again...
7) Keep this up until you have only one equation in each half Then you
know which the bad equation is.
8) Re-type the bad equation into the GOOD document. Do NOT copy any part
of the bad equation, or you will copy the problem and you'll have to start
over.

This method will keep everything in the document except the bad equation(s).

Sadly, there may be more than one bad equation. Or the problem may not be
an equation: it may be a table, or a graphic, or a paragraph.

Cheers

Thank-you Bob and John. I was wrong in stating my versions. I was doing that
by memory from my workplace and this computer is at home. I do have Tiger
10.4.11 and I never do other than combo updates. I also have the latest Word
2004 (11,5,6)

The problem is when I FIRST display the document I can read all graphics and
math formula. It's only if I do anything to the document (such as copy a
portion to another document) or print it as a pdf AND THEN save the Word
document that, when I NEXT open it I cannot see the graphic/math formula that
I could when I first opened it and I get the "memory" error.

What I've found is that if when I first open the document and then print it as
a pdf document (using the Adobe add-in) then I can at least preserve all the
graphics, etc. because they get lost on future openings of the document. If I
then copy the Word document to my PC at work and try to open it I get the same
error.

But, why is it that I can originally see the entire document in all its glory,
but not subsequently?

--

The email below is my business email -- Please do not email me about forum
matters unless I ask you to; or unless you intend to pay!

John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410 | mailto:[email protected]

 

[blachman]

Hello John,

Thanks for the advice. I'm still mystified, though, why I can originally see everything, but it is only after saving the document that I get the apparent corruption. This only seems to happen from documents I have received over the years from a single source and I believe those documents were prepared on Mac Word X or earlier. I think what I have is more of a problem with Mac Word 2004 because there has been an episode when I opened the apparently corrupted document using Mac Word X and I could read it. Since I didn't prepare the graphics or math equations on these documents deleting them won't help me much since I wouldn't know how to replace them. Is it possible that Word 2004 is corrupting documents that were prepared in earlier versions?
Thanks.
Branton

 

[John McGhie]

Never ask "Why" in this forum or we'll be here all night The bottom
line is that without a software engineer spending a month ratting around in
the code, nobody can tell you "why", and knowing why is not going to fix it.

The corruption is always in the document: the issue is that Word does not
attempt to read that section of the code until you attempt a Save.

When you save a Word document, Word reads all the code and re-creates it in
a new file. Interestingly, it does this in an attempt to REMOVE corruption,
which could otherwise lie dormant in the file for many years.

It is entirely possible that Word 2004 is not compatible with the code
prepared by earlier versions.

If you can print, you may be able to save out to RTF or to a Web Page. Try
that: you will lose some formatting and some quality, but you may be able to
save enough for your purposes.

To fix those documents, you are going to HAVE to re-create the content, so I
hope you can find the author and ask them how to do that.

Cheers

Hello John,

Thanks for the advice. I'm still mystified, though, why I can originally see
everything, but it is only after saving the document that I get the apparent
corruption. This only seems to happen from documents I have received over the
years from a single source and I believe those documents were prepared on Mac
Word X or earlier. I think what I have is more of a problem with Mac Word
2004 because there has been an episode when I opened the apparently corrupted
document using Mac Word X and I could read it. Since I didn't prepare the
graphics or math equations on these documents deleting them won't help me much
since I wouldn't know how to replace them. Is it possible that Word 2004 is
corrupting documents that were prepared in earlier versions?
Thanks.
Branton

--

The email below is my business email -- Please do not email me about forum
matters unless I ask you to; or unless you intend to pay!

John McGhie, Microsoft MVP (Word, Mac Word), Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. | Ph: +61 (0)4 1209 1410 | mailto:[email protected]

 

[blachman]

Hello John,
Thank-you again for your advice and further clarification on how Word reads the code. Since some of these files are pre-2004 I think you must be right that it is entirely possible that Word 2004 for Mac corrupted them. I will contact the source to see if newer files are available. By the way, I was unable to save as a web page - getting the same error message. Saving as an rtf document displayed the same blanks for the missing images. Opening in Neooffice, Pages and Word X was unsuccessful. So, it seems my best chance is to contact the source.
Thanks again,
Branton

 

[John McGhie]

The missing images gives you a clue: chances are, the missing ones are the
bad ones.

Hello John,
Thank-you again for your advice and further clarification on how Word reads
the code. Since some of these files are pre-2004 I think you must be right
that it is entirely possible that Word 2004 for Mac corrupted them. I will
contact the source to see if newer files are available. By the way, I was
unable to save as a web page - getting the same error message. Saving as an
rtf document displayed the same blanks for the missing images. Opening in
Neooffice, Pages and Word X was unsuccessful. So, it seems my best chance is
to contact the source.
Thanks again,
Branton

This email is my business email -- Please do not email me about forum
matters unless you intend to pay!

 

[blachman]

Hi John,

I'm sure you're right about the missing images. I was able to contact the source and he sent me new files. What I plan to do is copy them into a couple of locations so that I can keep one pristine copy. I'll then open them from one location and then immediately "print" them as pdf files. I plan not to save them after opening and printing as pdfs. Hopefully, I at least get a complete copy that I could make do with.

Thanks again,
Branton